Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
We are looking to appoint an enthusiastic, efficient and motivated individual to manage and lead our Temporary Workforce Teams (Bank and Agency). This is an exciting opportunity to join a team that has been nationally recognised and has been responsible for delivering savings to the Trust directly linked to the management of agency staffing, and also shared working agreements with other public sector organisations.
The post holder may be required to work flexibly to meet the needs of the service including occasional evenings and weekends to attend events.
Main duties of the job
To develop and deliver a consistent, cost effective and efficient temporary staffing service which is fully compliant with national and local policy requirements, NHSE best practice and professional standards. To support the delivery of high quality care for patients, aligned to workforce demands and safe staffing requirements.
Be responsible for ensuring appropriate staffing establishment is in place, monitoring performance of bank and agency fill, reducing agency activity and spend and highlighting any areas of risk. Following up on risks through formation of action plans to deliver recommendations around efficiencies. Be involved in long term planning including annual business planning.
To support the Head of Workforce Services and Assistant Director of People Services in further development of a Trust Bank and contributing to a 'system' solutions and opportunities for cross sharing of staff at an ICB level.
Escalation point for temporary staffing day to day delivery (clinical/non-clinical) including recommendations around efficiencies, holistic view of each staff group to ensure maximum efficiencies are being made and acted upon.
Work collaboratively as part of the People Services Management Team. To link closely with the Recruitment Manager to contribute reduced vacancy numbers and effective safe removal of agency workers, and utilisation of bank resource.
For full summary of the role, please see attached job description.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent experience
Desirable
Knowledge and Experience
Essential
- Proven logistical experience
- Temporary Staffing software expertise
- Experience of staff banks
- Experience of working with commercial agencies
- Well-developed staff management or supervision experience
- Experience of working with and updating project plans, and producing regular internal reports against project plans
- Knowledge of recruitment and selection processes (including NHS Employment standards)
- Knowledge of statutory and regulatory requirements for temporary staffing in the NHS including frameworks and NHSEI
- Basic level of employment law knowledge relevant to the role
- Project management experience involving complexity and dealing with multiple stakeholders
- Experience of collaboration with a wide range of stakeholders and a track record of managing upwards and influencing/persuading senior colleagues
- Evidence of success in leading and managing change, innovation and improvement
- Experience of successful negotiation and commercial acumen
- Experience of working with senior managers including Executives
- Experience of working within a defined budget and managing resources within that
- Experience of developing and using information systems, spreadsheets, databases, to retrieve, analyse and present data in formal reports
- Fully proficient in using Outlook, Word, Excel, Powerpoint
- Contract management experience
Desirable
- Experience of working in the NHS
- Knowledge and experience of the ESR, NHS Jobs, Trac systems
- Specialist knowledge of statutory and regulatory requirements for temporary staffing in the NHS
- Awareness and understanding of staff surveys
- Understanding of IR35 legislation and how it applies to temporary staffing in the public sector
- Public and private sector experience
- Experience of managing outsourced suppliers
Skills & Aptitudes
Essential
- Ability to work under pressure with resilience when necessary & meet tight deadlines
- Ability to learn new processes and software quickly
- Ability to lead and work as part of a team
- Ability to work on own initiative and prioritise
- Able to use own judgement to deal with and resolve issues.
- Excellent organisational skills.
- Good written and verbal communication skills. Able to deliver key messages to a range of stakeholders both internal and external to the organisation including those at a very senior level
- Ability to review, develop and improve processes to ensure an efficient and effective service
- Strong IT user skills, including the ability to use reporting tools, spreadsheets and databases
- Ability to lead, manage and motivate a team of staff
- Ability to build and maintain strong working relationships with a range of stakeholders including the ability to influence and challenge when required
- Able to make decisions and take ownership of customer issues
- Manage an unpredictable work pattern with frequent interruptions and responding to deadlines
- Strong analytical and judgement skills with the ability to analyse complex information and formulate appropriate reports and recommendations
- Ability to assimilate information, think quickly, make decisions and provide independent advice to all levels of management
- A strong commitment to EDI, Health and Wellbeing, Staff engagement and candidate experience
- Innovative thinking, complex problem solving and committed to continuous improvement
Personal Circumstances
Essential
- Reliable and punctual with flexible approach towards working hours to meet service needs including occasional evenings and weekends to attend events.
- Commitment to personal / career development
- Able to be tenacious and follow through on multiple strands of work simultaneously and in the face of competing pressures and demands
- Pro-active, enthusiastic and well-motivated
- Demonstrated ability to effectively plan, organise and prioritise own workload
- Subject to the provisions of the Equality Act able to travel independently across Cumbria
Other requirements
Essential
- Promote equality and value diversity
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent experience
Desirable
Knowledge and Experience
Essential
- Proven logistical experience
- Temporary Staffing software expertise
- Experience of staff banks
- Experience of working with commercial agencies
- Well-developed staff management or supervision experience
- Experience of working with and updating project plans, and producing regular internal reports against project plans
- Knowledge of recruitment and selection processes (including NHS Employment standards)
- Knowledge of statutory and regulatory requirements for temporary staffing in the NHS including frameworks and NHSEI
- Basic level of employment law knowledge relevant to the role
- Project management experience involving complexity and dealing with multiple stakeholders
- Experience of collaboration with a wide range of stakeholders and a track record of managing upwards and influencing/persuading senior colleagues
- Evidence of success in leading and managing change, innovation and improvement
- Experience of successful negotiation and commercial acumen
- Experience of working with senior managers including Executives
- Experience of working within a defined budget and managing resources within that
- Experience of developing and using information systems, spreadsheets, databases, to retrieve, analyse and present data in formal reports
- Fully proficient in using Outlook, Word, Excel, Powerpoint
- Contract management experience
Desirable
- Experience of working in the NHS
- Knowledge and experience of the ESR, NHS Jobs, Trac systems
- Specialist knowledge of statutory and regulatory requirements for temporary staffing in the NHS
- Awareness and understanding of staff surveys
- Understanding of IR35 legislation and how it applies to temporary staffing in the public sector
- Public and private sector experience
- Experience of managing outsourced suppliers
Skills & Aptitudes
Essential
- Ability to work under pressure with resilience when necessary & meet tight deadlines
- Ability to learn new processes and software quickly
- Ability to lead and work as part of a team
- Ability to work on own initiative and prioritise
- Able to use own judgement to deal with and resolve issues.
- Excellent organisational skills.
- Good written and verbal communication skills. Able to deliver key messages to a range of stakeholders both internal and external to the organisation including those at a very senior level
- Ability to review, develop and improve processes to ensure an efficient and effective service
- Strong IT user skills, including the ability to use reporting tools, spreadsheets and databases
- Ability to lead, manage and motivate a team of staff
- Ability to build and maintain strong working relationships with a range of stakeholders including the ability to influence and challenge when required
- Able to make decisions and take ownership of customer issues
- Manage an unpredictable work pattern with frequent interruptions and responding to deadlines
- Strong analytical and judgement skills with the ability to analyse complex information and formulate appropriate reports and recommendations
- Ability to assimilate information, think quickly, make decisions and provide independent advice to all levels of management
- A strong commitment to EDI, Health and Wellbeing, Staff engagement and candidate experience
- Innovative thinking, complex problem solving and committed to continuous improvement
Personal Circumstances
Essential
- Reliable and punctual with flexible approach towards working hours to meet service needs including occasional evenings and weekends to attend events.
- Commitment to personal / career development
- Able to be tenacious and follow through on multiple strands of work simultaneously and in the face of competing pressures and demands
- Pro-active, enthusiastic and well-motivated
- Demonstrated ability to effectively plan, organise and prioritise own workload
- Subject to the provisions of the Equality Act able to travel independently across Cumbria
Other requirements
Essential
- Promote equality and value diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
