Job summary
Band 4 ESR Systems Administrator, Permanent, 37.5 hours per week
Our HR/People Services Directorate has an exciting opportunity to work within the Electronic Staff Record (ESR) Services team, to be at the forefront of system development, engagement and data management.
The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you!
Opportunities for home working (up to 50% of hours) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development.
Main duties of the job
We are looking for an enthusiastic database administrator to support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve service development, face-to-face training, reporting/analytics, systems administration, project management and much more. This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers. We are delighted that one of our projects has been nominated for a HPMA (Healthcare People Management Association) award this year and are committed to delivering further improvements to benefit our patients and staff.
The role requires use of web based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications. Full training on our systems will be provided to the successful candidate.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.
Desirable
- IT/informatics qualification
Knowledge
Essential
- Experience of delivering presentations/training to an audience of varying understanding
- Good working knowledge of MS Office Suite.
- Current issues facing the NHS and the importance of quality data
Desirable
- Previous NHS IT/Informatics experience
- Electronic Staff Record (ESR) System maintenance
- Experience of payroll related systems
- Experience of devising course material
Skills & aptitudes
Essential
- Demonstrate excellent organisational skills
- Understanding of relational databases and/or pronciples of dataflows across multiple systems
- Able to prioritise workload effectively and work to tight deadlines.
- Able to build and maintain effective relationships and work across a wide range of contacts
- IT literate - MS Office package
- Demonstrate good attention to detail
- Ability to provide and receive complex information.
- Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Analytical and problem solving skills
- Excellent proven customer service skills
- Good level of numeracy and literacy.
- Ability to work without close supervision and use own initiative
- Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
- Work methodically with accuracy ensuring attention to detail
Personal Circumstances
Essential
- Be able to attend meetings, deliver training region wide independent of public transport, inside and outside of regular office hours, when required
Other Requirements
Essential
- Positive/Assertive
- Well Organised
- Approachable
- Demonstrate initiative
- Ability to work under pressure
- Polite and tactful
Person Specification
Qualifications
Essential
- NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.
Desirable
- IT/informatics qualification
Knowledge
Essential
- Experience of delivering presentations/training to an audience of varying understanding
- Good working knowledge of MS Office Suite.
- Current issues facing the NHS and the importance of quality data
Desirable
- Previous NHS IT/Informatics experience
- Electronic Staff Record (ESR) System maintenance
- Experience of payroll related systems
- Experience of devising course material
Skills & aptitudes
Essential
- Demonstrate excellent organisational skills
- Understanding of relational databases and/or pronciples of dataflows across multiple systems
- Able to prioritise workload effectively and work to tight deadlines.
- Able to build and maintain effective relationships and work across a wide range of contacts
- IT literate - MS Office package
- Demonstrate good attention to detail
- Ability to provide and receive complex information.
- Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Analytical and problem solving skills
- Excellent proven customer service skills
- Good level of numeracy and literacy.
- Ability to work without close supervision and use own initiative
- Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
- Work methodically with accuracy ensuring attention to detail
Personal Circumstances
Essential
- Be able to attend meetings, deliver training region wide independent of public transport, inside and outside of regular office hours, when required
Other Requirements
Essential
- Positive/Assertive
- Well Organised
- Approachable
- Demonstrate initiative
- Ability to work under pressure
- Polite and tactful
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
