Job summary
Senior Information Analyst, Two x 37.5 hours per week (usually between 9am and 5pm).
The Information Management team specialises in the management and analysis of the Trust's healthcare data fulfilling both the statutory and contractual dataset and submission requirements; and providing an analytical service to support the Trust to access and utilise its health information.
The post holder will work as part of a team of analysts to support the Information Manager to fulfil this function, and to contribute to future developments and improvements - from improving internal processes within the team, devising new datasets to respond to national requirements, to engaging with service staff to assure data capture and operational processes meet the Trust's business needs. The future vision for the team is to develop into providing a service that supports the Trust to understand and achieve its activity, its performance and its potential.
The tasks undertaken by our Senior Analysts can be wide and varied; not always needing advanced technical skills but definitely requiring a logical approach and a keen interest in problem solving. We'd be particularly interested in applicants with experience of NHS data capture and data systems, and those with process mapping and/or business analysis skills or experience
Main duties of the job
The post holder will work as part of a team of analysts to support the Information Manager to fulfil the statutory and contractual dataset and submission requirements; and provide an analytical service to support the Trust to access and utilise its health information.
The post holder will proactively identify areas of performance or data capture issues and collaborate with team colleagues, other support services and operational service staff to investigate and problem solve.
The post holder will utilise data from a wide variety of different sources in order to provide accurate, concise and timely information to the Trust to enable informed decisions to be made about the future direction of services. Advanced knowledge and use of Excel and previous experience of SQL Server would be desirable but support can be provided to those with intermediate skills and the appetite to learn more.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Skills
Essential
- Excellent skills in the use of Microsoft Office applications, particularly Excel.
- Excellent analytical skills in a numerate field
- Knowledge of performance indicators (KPI's) and performance management
- Good knowledge of common statistical techniques.
- Highly developed written and verbal communication skills.
- Application development skills, particularly in relation to the use of Excel.
- Ability to relate effectively to a wide range of stakeholders in a variety of settings and cultures.
- Ability to manage multiple tasks and projects.
Desirable
- Excellent SQL skills to extract data from multiple sources
- Excellent information technology skills, particularly database-related.
- VBA programming.
Qualifications
Essential
- Degree level ot equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience, ideally in a numerate subject
- Evidence of continuous professional development
Desirable
- Qualification or training in recognised statistical techniques
- Prince 2 / project management
- Membership of appropriate professional body
Experience
Essential
- Experience of planning and organisation of activities and programmes that support change and drive improvement
- Ability to make decisions and influence others to affect change
- Experience of problem solving across a range of NHS and Non-NHS organisations
- Experience and developed knowledge in performance information management
- Experience of setting, agreeing and auditing standards and targets
Desirable
- NHS contracting experience
- Experience of developing and implementing policies and procedures to meet objectives and improve services
Knowledge
Essential
- Relevant information/performance analyst experience.
- Experience in auditing data quality, handling raw data, qualitative analytical techniques.
- Use of database query and reporting skills such as SQL.
- Proven experience of developing information systems, interpreting highly complex data sets.
- Interrogation of on-line databases
- Analysis of data and auditing data quality.
- Expert knowledge of business processes to support operational delivery.
- Knowledge of data standards.
- Good knowledge of statistical analysis.
- Knowledge of performance indicators (KPI's) and performance management.
- Knowledge and understanding of complex information systems.
- Extensive knowledge of using Microsoft products.
Desirable
- Experience of Health Care Information,.
- Knowledge of other Health Care Information, e.g. Public Health, Manpower, etc.
- Knowledge of NHS data standards.
- Knowledge of NHS terminology.
- Knowledge of commissioning data flows.
Person Specification
Skills
Essential
- Excellent skills in the use of Microsoft Office applications, particularly Excel.
- Excellent analytical skills in a numerate field
- Knowledge of performance indicators (KPI's) and performance management
- Good knowledge of common statistical techniques.
- Highly developed written and verbal communication skills.
- Application development skills, particularly in relation to the use of Excel.
- Ability to relate effectively to a wide range of stakeholders in a variety of settings and cultures.
- Ability to manage multiple tasks and projects.
Desirable
- Excellent SQL skills to extract data from multiple sources
- Excellent information technology skills, particularly database-related.
- VBA programming.
Qualifications
Essential
- Degree level ot equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience, ideally in a numerate subject
- Evidence of continuous professional development
Desirable
- Qualification or training in recognised statistical techniques
- Prince 2 / project management
- Membership of appropriate professional body
Experience
Essential
- Experience of planning and organisation of activities and programmes that support change and drive improvement
- Ability to make decisions and influence others to affect change
- Experience of problem solving across a range of NHS and Non-NHS organisations
- Experience and developed knowledge in performance information management
- Experience of setting, agreeing and auditing standards and targets
Desirable
- NHS contracting experience
- Experience of developing and implementing policies and procedures to meet objectives and improve services
Knowledge
Essential
- Relevant information/performance analyst experience.
- Experience in auditing data quality, handling raw data, qualitative analytical techniques.
- Use of database query and reporting skills such as SQL.
- Proven experience of developing information systems, interpreting highly complex data sets.
- Interrogation of on-line databases
- Analysis of data and auditing data quality.
- Expert knowledge of business processes to support operational delivery.
- Knowledge of data standards.
- Good knowledge of statistical analysis.
- Knowledge of performance indicators (KPI's) and performance management.
- Knowledge and understanding of complex information systems.
- Extensive knowledge of using Microsoft products.
Desirable
- Experience of Health Care Information,.
- Knowledge of other Health Care Information, e.g. Public Health, Manpower, etc.
- Knowledge of NHS data standards.
- Knowledge of NHS terminology.
- Knowledge of commissioning data flows.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
