Business Support Administrator

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Knowledge

Essential

• Understanding of secretarial duties required
• Knowledge of Microsoft IT systems and IT databases

Desirable

• Knowledge of medical terms
• Experience of working within a health care setting.
• Knowledge of specific health care databases i.e. CPAS, CCH2000

Qualifications

Essential

• RSA III Word/text processing or equivalent
• NVQ II or III in Administration or relevant experience.
• Willingness to undertake training as required.
• Good general attainment of educational standards

Desirable

• ECDL
• 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
• Competent Audio transcription

Skills and Aptitudes

Essential

• oAbility to deal with service users, carers in understanding efficient & effective manner
• oProven file management skills - electronic & paper.
• oAbility to organise meetings, i.e. prepare Agendas and distribute minutes.
• oGood verbal communication with a variety of individuals in a wide range of circumstances
• oGood team working skills
• oEffective interpersonal and communication skills
• oMinute Taking

Desirable

• oFlexible approach
• oExperience of working across cultures and religions

Other requirements

Essential

• oReliable
• oGood time keeping
• oWell presented
• oWillingness to provide cover for other admin staff when the occasion arises

Desirable

• oAbility to travel to other Trust sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Footsteps CDC

West Cumberland Hospital, Whitehaven

Cumbria

CA28 8JG

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)