Job summary
Band 5 Digital Trainer 37.5 hours per week (permanent)
We are pleased to offer the opportunity to join our team in the role of Digital Trainer. The post will be part of the Applications Service within Digital Healthcare of North Cumbria Integrated Care NHS Foundation Trust (NCIC), based at our either our Carlisle or at Whitehaven site.
Digital Healthcare provides a range of services to the Trust and its Partners across Cumbria and the North East. This includes Information Governance, Digital Programmes, and Operational Services.
The Digital Training team are responsible for the planning, design and organisation of delivery of training for clinical and non-clinical applications for both business as usual and projects. Provision of system go-live support for change programmes, implementations and upgrades.
Main duties of the job
The service works with both internal staff, stakeholders & external suppliers and requires individuals to often work under pressure.
This role will involve the post holder analysing training needs, developing courses and materials for face to face, remote and elearning courses. Leading group sessions for staff of all disciplines and providing on-site support during system Go-Live periods (which may occur outside of normal working hours). Applicants will be educated to Graduate level or have demonstrable relevant experience with a high level knowledge of MS Office and have a good understanding of clinical systems.
The Digital Training department provides a challenging but supportive environment and the ideal candidate will be able to demonstrate high levels of computer literacy, good attention to detail and problem solving skills. Candidates must have excellent presentation and communication skills in order to work collaboratively and successfully deliver training to end users. They must also be able to work independently and as part of a team, be responsive to new ideas and have a positive attitude to change.
We are committed to developing our staff and will offer suitable opportunities along the way. Please ensure you read the Job Description and Person Specification attached and that your statement in support reflects your experience and expertise as your application will be judged against these criteria.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- Educated to a degree level or demonstrable relevant experience in delivering application training.
Desirable
- Recognised training qualification
Experience
Essential
- Development of training materials using a variety of methods
- Delivery of training and support
- Supporting people with different levels of computer literacy
- High level knowledge of Microsoft Office applications
Desirable
Knowledge
Essential
- In depth knowledge of training design and development
- Evaluation of training materials and products
- Actively engage learners in learning activities
Desirable
- Knowledge of NHS applications
Skills and Aptitudes
Essential
- Ability to deal with staff at all levels of an organisation
- Excellent communication and presentation skills
- Ability to cope under pressure & adapt training delivery at short notice
Other Requirements
Essential
- Ability to work as part of a team as well as alone
- Willing to work flexibly to meet service demands
- Able to travel independently of public transport
Person Specification
Qualifications
Essential
- Educated to a degree level or demonstrable relevant experience in delivering application training.
Desirable
- Recognised training qualification
Experience
Essential
- Development of training materials using a variety of methods
- Delivery of training and support
- Supporting people with different levels of computer literacy
- High level knowledge of Microsoft Office applications
Desirable
Knowledge
Essential
- In depth knowledge of training design and development
- Evaluation of training materials and products
- Actively engage learners in learning activities
Desirable
- Knowledge of NHS applications
Skills and Aptitudes
Essential
- Ability to deal with staff at all levels of an organisation
- Excellent communication and presentation skills
- Ability to cope under pressure & adapt training delivery at short notice
Other Requirements
Essential
- Ability to work as part of a team as well as alone
- Willing to work flexibly to meet service demands
- Able to travel independently of public transport
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Maglona House, Carlisle or West Cumberland Hospital
Carlisle or Whitehaven
CA3 0HA
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
