Job summary
The Clinical Operations ManagerforOperationswillleadallservicesintheServiceLineensuring services are safe, efficient, effective, and provide value for money. You will be responsible for the operational delivery, performance, and governance of a large portfolio of clinical services across a range of sites/venues
The Clinical Services Manager will lead the services to ensure the effective and efficient delivery of high-quality patient/user centered services, driving innovation, managing change, and continually improving patient/user satisfaction. The Clinical Service Manager will act as the delivery arm for Trust Strategic Priorities.
Thisisakeyleadershiprolewithcontroloffinancial,quality,performance,productivity, and workforce targets in line with business planning and Trust vision. You will be responsibleforestablishing andmaintaining internalcontrolstoensuregood financial management, and efficient uses of all resources in line with the Trust financial plan and governance arrangements.
Main duties of the job
Main duties of the job
You will be responsibleforestablishing andmaintaining internalcontrolstoensuresoundfinancial management, and efficient uses of all resources in line with the Trust financial plan and governance arrangements.
You will act as a positive leadership role model, providing direct line management to other senior managers whilst establishing and maintaining effective structures and processes in line with the Trust's HR policies and procedures.
TheClinical Services Managerwillensurethatactivityisfullyalignedanddeliveringagainst all contracts and that services/teams are actively and robustly managing their resources effectively, that the workforce is delivering adequate levels of quality, patient facing activity, setting standards, and managing individual and team performance.
The Clinical Services Manager will ensure that delivery plans are in place that align with the objectives set in the annual businessplananddeliverwithinbudget,includingthedeliveryofcostimprovementschemes.
About us
The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.
With 500 staff across a number of sites, we are committed to improving mental health and emotional well-being, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.
The Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve.
Job description
Job responsibilities
Please see the attached Job Description and Person specification for more information on the role requirements and duties.
Job description
Job responsibilities
Please see the attached Job Description and Person specification for more information on the role requirements and duties.
Person Specification
Qualifications
Essential
- Masters level (or equivalent) qualification, ideally in a management discipline or significant relevant clinical leadership / operational management experience
- Evidence of operational management/leadership training (or equivalent experience) and continuous professional development
Experience
Essential
- Demonstrable leadership experience at a senior level in the NHS or local government
- Experience of developing robust governance frameworks to assure compliance with statutory and regulatory requirements.
- Demonstrable experience of building sustainable and effective working relationships with internal and external stakeholders.
- Significant experience of financial management tools and controls.
- Understanding and application of the people management procedures including the ability to manage complex people issues within the service.
Knowledge
Essential
- Demonstrable experience of applying waiting times methodology (RTT, PTL etc)
- Demonstrable experience of commercial and business acumen and judgement, understanding the need for efficient services and the impact of operational efficiencies on financial performance.
Person Specification
Qualifications
Essential
- Masters level (or equivalent) qualification, ideally in a management discipline or significant relevant clinical leadership / operational management experience
- Evidence of operational management/leadership training (or equivalent experience) and continuous professional development
Experience
Essential
- Demonstrable leadership experience at a senior level in the NHS or local government
- Experience of developing robust governance frameworks to assure compliance with statutory and regulatory requirements.
- Demonstrable experience of building sustainable and effective working relationships with internal and external stakeholders.
- Significant experience of financial management tools and controls.
- Understanding and application of the people management procedures including the ability to manage complex people issues within the service.
Knowledge
Essential
- Demonstrable experience of applying waiting times methodology (RTT, PTL etc)
- Demonstrable experience of commercial and business acumen and judgement, understanding the need for efficient services and the impact of operational efficiencies on financial performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
