Administrator / Receptionist

Job summary

The All Age Mental Health Unit, a division of the internationally renowned Tavistock Clinic provides a comprehensive and specialist mental health service for adults, children, adolescents, and their families.

We are looking for a Clinical Administrator to join our All Age Mental Health Unit. Candidates must demonstrate their ability to support aspects of our clinical work. The post holderwill split their time between clinical administration and reception in our Child and Adult Complex teams.

The suitable candidate is required to provide effective and efficient administration, ensuring a high standard of data quality and service to our service users and clinical teams. The post holder will need to be confident in working with service users at reception as well as managing busy emails systems from clinicians, managers, and internal and external stakeholders. Within this busy and stimulating department the position will require you to have excellent, communication and organisational skills as well as enjoying working in a team setting.

Main duties of the job

The candidates should be able to work as a member of a functional, task-based team, ensuring robust communication and liaison with your administrative colleagues and with clinical practitioners. This should also include evidence of high-quality skills where attention to detail, strong IT skills and accurate patient data entry skills is essential and demonstrating the ability to use your initiative and prioritise your own workload. Having experience of using Carenotes our electronic patient record is desirable.

About us

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health

The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marriage or civil partnership, pregnancy and maternity, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender identity, political affiliation or trade union membership.