Job summary
The Student Admissions Advisor will play a key role in the student recruitment and marketing team that aims to attract suitably qualified applicants to the Tavistock and Portman in order undertake a range of postgraduate education courses.
The Student Admissions Advisor will work to achieve the Trust's targets for student recruitment for long, postgraduate level courses. This post is one of two Student Recruitment Advisors and while the courses are split across each role, the Advisors work closely together.
Main duties of the job
We are seeking someone who will have responsibility for the daily activities of student recruitment to our postgraduate courses - from the first enquiry until an applicant enrols on the course. The post holder will be expected to support enquirers and applicants in making choices as to the suitability of courses to meet their specific needs. This role will involve engagement with our Associate Deans, Portfolio Managers and Course Leads.
About us
The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults. With 500 staff across a number of sites, we are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health. For more information, please access the following link: https://tavistockandportman.nhs.uk/
Job description
Job responsibilities
This role requires a proactive, well-organised individual, who is able to work collaboratively with a wide range of colleagues, manage multiple priorities, and acquire a strong understanding of our courses in order to deliver effective support to our future students. Excellent customer service skills are important for this role.
Please note this is not a Human Resources role, it is a student admissions role set within a Higher Education setting in the NHS.
Job description
Job responsibilities
This role requires a proactive, well-organised individual, who is able to work collaboratively with a wide range of colleagues, manage multiple priorities, and acquire a strong understanding of our courses in order to deliver effective support to our future students. Excellent customer service skills are important for this role.
Please note this is not a Human Resources role, it is a student admissions role set within a Higher Education setting in the NHS.
Person Specification
Qualification/Training/Education
Essential
- Degree or equivalent experience
Previous Experience
Essential
- Extensive experience in a customer facing role
- Demonstrable track record in meeting targets preferably in relation to student recruitment
- Experience in a Student Admissions role
Desirable
- Experience in student recruitment or admissions in higher education
Skills & Knowledge
Essential
- Excellent written and verbal communication skills
- Ability to work with spreadsheets, databases, and CRM / Student Record Management systems, specifically SITS
- Able to use initiative and take action as required
Personal Attributes
Essential
- Motivated to deliver a high-quality service, adhering to Trust values and goals
- Comfortable working under pressure in a target-driven, complex environment
Other Requirements
Desirable
- Interest in mental health and wellbeing
Person Specification
Qualification/Training/Education
Essential
- Degree or equivalent experience
Previous Experience
Essential
- Extensive experience in a customer facing role
- Demonstrable track record in meeting targets preferably in relation to student recruitment
- Experience in a Student Admissions role
Desirable
- Experience in student recruitment or admissions in higher education
Skills & Knowledge
Essential
- Excellent written and verbal communication skills
- Ability to work with spreadsheets, databases, and CRM / Student Record Management systems, specifically SITS
- Able to use initiative and take action as required
Personal Attributes
Essential
- Motivated to deliver a high-quality service, adhering to Trust values and goals
- Comfortable working under pressure in a target-driven, complex environment
Other Requirements
Desirable
- Interest in mental health and wellbeing
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
