Job summary
Are you a meticulous organiser who can turn complex programmes into clear, deliverable plans? We're recruiting a Band 6 Business and Project Support Officer to the Chief Medical Officer's Office, an influential role at the centre of governance, quality and improvement across our Group. You will provide high-quality business, administrative and project support: coordinating executive meetings and forums, preparing papers and briefings, maintaining action and risk trackers, and ensuring timely follow-through to senior committees such as Quality Board and Quality Assurance Committee.
You'll support programme documentation, milestones and reporting across multiple workstreams aligned to patient safety, quality and leadership priorities, while building strong relationships with clinical, corporate and external partners including NHSE and CQC. Finance responsibilities include raising purchase orders, processing invoices, and contributing to budget monitoring and variance summaries in line with Trust procedures.
You are highly organised, data-literate and calm under pressure, with excellent writing and communication skills. You're confident handling sensitive information, juggling competing deadlines, and using digital tools (Outlook, Excel, Word and PowerPoint) to produce accurate, professional outputs.
If you are interested in applying and would like an informal conversation, please contact Jay Ahmed, Portfolio Director (CMO/CNO) Jahanara.ahmed1@nhs.net
Main duties of the job
The Business and Project Support Officer will provide high-quality organisational, administrative support to Chief Nurse/Chief Medical Officer. The postholder will play a key role in coordinating projects, supporting governance processes, and ensuring the smooth running of business and programme functions. This will include preparing papers, maintaining trackers, collating performance data, managing actions and deadlines, and supporting the delivery of key meetings and reports to senior forums such as the Quality Board and Quality Assurance Committee.Working within a fast-paced and dynamic environment, the postholder will be responsible for supporting the effective delivery of multiple programmes of work aligned to quality, safety, and leadership priorities. They will liaise with colleagues across hospital sites and corporate teams to ensure information is accurate, timely, and well-presented, enabling clear visibility of progress and risk. The role requires excellent organisational skills, strong attention to detail, and the ability to manage competing priorities while maintaining a professional and responsive service to senior leaders.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Significant previous experience in an administrative or business support role or equivalent experience of working in a large, complex organisation or project
- Experience of working with, and working for, Senior Management and Executive Directors
- Experience of supporting large and/or complex projects
- Significant experience of reviewing/gathering information to support reports/recommendations for change
- Broad knowledge and experience of working across a versatile set of projects and tasks across a wide range of functions
- Experience in dealing with risk and issue management, planning and dependency management, project assurance and administrative support
- Able to lead and motivate individuals who are not direct reports and allocate work
Desirable
- Previously worked in the NHS or healthcare setting in a similar position
- Specific experience of working in a PMO environment
Skills
Essential
- Able to make decisions and proactively deal with issues independently
- Able to assist the programme manager in proactively managing risk
- Able to undertake higher value tasks and work on own initiative
- Able to use reasoning, intellect and judgement to manage own workload
- Able to maintain and handle large volumes of data across different platforms
- Able to understand the support processes associated with projects and portfolios of diverse sizes
- Ability to organise multi-disciplinary meetings and events, including circulating agendas and minute taking
- Computer literate with intermediate level knowledge of Outlook, Word, Excel and Powerpoint
- Able to cascade knowledge and skills to train colleagues with any new techniques and technologies as necessary
- Highly developed organisational skills with excellent attention to detail and able to solve problems
- Effective team player
- Able to prioritise, multi-task and balance workload between several activities and work under pressure to meet deadlines
- Flexible approach and able to think strategically, laterally and analytically
- Sound analytical skills and able interpret and report information
- Able to produce and/or deliver presentations or training
Desirable
- Experience of Oracle, ESR, MAPs HealthRoster and Outlook (FindTime)
- Willingness to expand knowledge and learn new systems
- Keen to take initiative and be proactive
- Advanced presentation skills: ability to create impactful presentations
Knowledge
Essential
- Knowledge of co-ordination of change management in service areas
- Knowledge of project management tools and techniques and reporting methodologies
- Knowledge and understanding of qualitative assessment methods to ensure compliance with a range of targets
- Good working knowledge of procedures and protocols for ensuring compliance with best practice in project and programme methodologies
- Knowledge of administrative procedures, project management and information analysis
- Good grasp of budget statements.
- Ability to support financial administration processes, including raising purchase orders, processing invoices, tracking aged debt/payables, and ensuring timely payment in line with Trust financial policies and the Better Payment Practice Code.
- Competence in maintaining accurate financial records and supporting budget monitoring, including updating spreadsheets, tracking expenditure, preparing basic financial summaries, and escalating variances appropriately.
Desirable
- Experience of calculating Bradford Scores and reporting sickness absence
Knowledge
Essential
- Very strong communication skills; able to communicate and work with team members and multiple stakeholders at all levels
- Ability to use tact and discretion and deal with sensitive data and issues in a confidential and professional way
- Demonstrable ability to communicate effectively using excellent communication skills, including strong influencing and negotiating skills
Specific requirements
Essential
- Interest in ICT work and commitment to continuous professional development
Qualifications
Essential
- Educated to degree level study or equivalent work experience
Desirable
- PRINCE 2 (or equivalent experience)
- Management training and experience, or evidence of a management qualification
Person Specification
Experience
Essential
- Significant previous experience in an administrative or business support role or equivalent experience of working in a large, complex organisation or project
- Experience of working with, and working for, Senior Management and Executive Directors
- Experience of supporting large and/or complex projects
- Significant experience of reviewing/gathering information to support reports/recommendations for change
- Broad knowledge and experience of working across a versatile set of projects and tasks across a wide range of functions
- Experience in dealing with risk and issue management, planning and dependency management, project assurance and administrative support
- Able to lead and motivate individuals who are not direct reports and allocate work
Desirable
- Previously worked in the NHS or healthcare setting in a similar position
- Specific experience of working in a PMO environment
Skills
Essential
- Able to make decisions and proactively deal with issues independently
- Able to assist the programme manager in proactively managing risk
- Able to undertake higher value tasks and work on own initiative
- Able to use reasoning, intellect and judgement to manage own workload
- Able to maintain and handle large volumes of data across different platforms
- Able to understand the support processes associated with projects and portfolios of diverse sizes
- Ability to organise multi-disciplinary meetings and events, including circulating agendas and minute taking
- Computer literate with intermediate level knowledge of Outlook, Word, Excel and Powerpoint
- Able to cascade knowledge and skills to train colleagues with any new techniques and technologies as necessary
- Highly developed organisational skills with excellent attention to detail and able to solve problems
- Effective team player
- Able to prioritise, multi-task and balance workload between several activities and work under pressure to meet deadlines
- Flexible approach and able to think strategically, laterally and analytically
- Sound analytical skills and able interpret and report information
- Able to produce and/or deliver presentations or training
Desirable
- Experience of Oracle, ESR, MAPs HealthRoster and Outlook (FindTime)
- Willingness to expand knowledge and learn new systems
- Keen to take initiative and be proactive
- Advanced presentation skills: ability to create impactful presentations
Knowledge
Essential
- Knowledge of co-ordination of change management in service areas
- Knowledge of project management tools and techniques and reporting methodologies
- Knowledge and understanding of qualitative assessment methods to ensure compliance with a range of targets
- Good working knowledge of procedures and protocols for ensuring compliance with best practice in project and programme methodologies
- Knowledge of administrative procedures, project management and information analysis
- Good grasp of budget statements.
- Ability to support financial administration processes, including raising purchase orders, processing invoices, tracking aged debt/payables, and ensuring timely payment in line with Trust financial policies and the Better Payment Practice Code.
- Competence in maintaining accurate financial records and supporting budget monitoring, including updating spreadsheets, tracking expenditure, preparing basic financial summaries, and escalating variances appropriately.
Desirable
- Experience of calculating Bradford Scores and reporting sickness absence
Knowledge
Essential
- Very strong communication skills; able to communicate and work with team members and multiple stakeholders at all levels
- Ability to use tact and discretion and deal with sensitive data and issues in a confidential and professional way
- Demonstrable ability to communicate effectively using excellent communication skills, including strong influencing and negotiating skills
Specific requirements
Essential
- Interest in ICT work and commitment to continuous professional development
Qualifications
Essential
- Educated to degree level study or equivalent work experience
Desirable
- PRINCE 2 (or equivalent experience)
- Management training and experience, or evidence of a management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
