Job summary
We are delighted to offer an exciting opportunity for the position of Band 7 Transfer Service and Performance Manager within the Adult Critical Care Emergency Support Service (ACCESS).ACCESS is a vital adult critical care transfer service, committed to the safe, consistent, compassionate, and expert-led transfer of critically ill patients across London. Working in partnership with the London Ambulance Service NHS Trust (LAS), London Integrated Commissioning Boards, and critical care networks, we provide a 24/7 service, 365 days a year.We are seeking an experienced and highly motivated individual with strong communication and data analytical skills, who will play a pivotal role in ensuring the efficiency and effectiveness
Main duties of the job
This is a data-driven role, ideal for someone who excels at interpreting and manipulating data to support informed decision-making and continuous service improvement.Key Qualities and Requirements:? Proven experience in data analysis, performance reporting, and service delivery improvement Ability to communicate complex data clearly to a wide range of stakeholders Comfortable working in a fast-paced, dynamic environment Flexible, proactive, and solution-focused approach Excellent attention to detail and organisational skills
If you have the skills, experience, and passion to make a difference, we would love to hear from you and welcome you to our collaborative, forward-thinking team.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level of knowledge gained through relevant work experience
- Evidence of continuing professional development
Desirable
- Further educational achievement in an information related field, either acquired by in depth experience or postgraduate study to diploma level.
Experience
Essential
- Previous NHS operational management experience
- Substantial years experience of working in information analysis or equivalent NHS experience
- Experience of extracting, processing and analysing data using analysis tools, databases, or systems (e.g., SQL, Excel, BI tools)
- Experience of using a range of health related information systems
- Excellent keyboard and an advanced level of knowledge of Microsoft office applications to deal with a with a wide range of IT applications which are highly time driven.
- Experience of change management processes
- Experience of leading projects.
- Expert skills in complex data extraction from the Trust's information databases including the use of structured query programming language and manipulation of complex data sets in spreadsheets and PC applications such as Excel and Access, using skills at an advanced level of expertise
- Experience and involvement in budget setting and monitoring and working knowledge of financial processes
Desirable
- Proven experience of effective staff management
- Experience of successfully implementing/supporting change and service improvement
- Expert technical specialist knowledge of information systems, including in depth knowledge of NHS data definitions, clinical terminology and coding systems. This includes a thorough understanding of the current issues facing the NHS and the role of information in this context
- Knowledge of statistical techniques.
Knowledge
Essential
- Knowledge of patient information systems
- Thorough understanding of NHS data definitions, reporting requirements, sources and information flows.
Others
Essential
- Ability to identify development opportunities for both the service and staff
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level of knowledge gained through relevant work experience
- Evidence of continuing professional development
Desirable
- Further educational achievement in an information related field, either acquired by in depth experience or postgraduate study to diploma level.
Experience
Essential
- Previous NHS operational management experience
- Substantial years experience of working in information analysis or equivalent NHS experience
- Experience of extracting, processing and analysing data using analysis tools, databases, or systems (e.g., SQL, Excel, BI tools)
- Experience of using a range of health related information systems
- Excellent keyboard and an advanced level of knowledge of Microsoft office applications to deal with a with a wide range of IT applications which are highly time driven.
- Experience of change management processes
- Experience of leading projects.
- Expert skills in complex data extraction from the Trust's information databases including the use of structured query programming language and manipulation of complex data sets in spreadsheets and PC applications such as Excel and Access, using skills at an advanced level of expertise
- Experience and involvement in budget setting and monitoring and working knowledge of financial processes
Desirable
- Proven experience of effective staff management
- Experience of successfully implementing/supporting change and service improvement
- Expert technical specialist knowledge of information systems, including in depth knowledge of NHS data definitions, clinical terminology and coding systems. This includes a thorough understanding of the current issues facing the NHS and the role of information in this context
- Knowledge of statistical techniques.
Knowledge
Essential
- Knowledge of patient information systems
- Thorough understanding of NHS data definitions, reporting requirements, sources and information flows.
Others
Essential
- Ability to identify development opportunities for both the service and staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
