Job summary
Due to the expansion of our imaging service operating over7 days between the hours of 08:00 to 20:00.
This is an exciting opportunity to undertake this role within the Imaging Department
The successful candidates will work as part of a multi-disciplinary team and will have daily patient interaction in writing, verbally over the telephone and F2F in person.
The role involves varied administrative tasks, from inputting patient information, processing referrals for scans, speaking to patients, dealing with enquiries and booking appointments, managing the Reception desk to filing or scanning documents using CRS and RISe systems.
The successful candidate will need to be proactive, flexible and reliable team player who can manage a varied workload to meet set targets and changing deadlines. They must be able to work within a confidential environment and adhere to Information Governance procedures. Computer literacy is essential as the incumbent will be expected to input and extract information from a number of booking and patient tracking systems. Full training for CRS and RISe will be provided on the job.
Cross-site cover for other teams within Imaging, CSD will be expected so cross modality training will be given for VUS, Nuc Med and Breast teams as needed/appropriate. It is essential to have a strong administrative background with good organisational skills. The successful candidates will need to actively demonstrate our WeCare Values and behaviours.
Main duties of the job
To ensure provision of a comprehensive and efficient booking and scheduling service for patients, that adheres to the Trust Access Policy and remains within national and local access targets.
The role requires the post holder to develop efficient and effective systems of work to ensure that patients experience good communication, choice of appointment and a personal and responsive service.
The post holder will be expected to work collaboratively across Reception / Scheduling and Imaging modalities as needed/required and will build up a working knowledge in all
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
06 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,039 to £31,088 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
259-7036588SBH-B
Job locations
St Bartholomew's Hospital
London
EC1A 7BE
Employer details
Employer name
Barts Health NHS Trust
Address
St Bartholomew's Hospital
London
EC1A 7BE
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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