Job summary
We are seeking a motivated individual to join the Nutrition team within Gastroenterology. This post is ideally suited to those who are proactive in their approach to their work and able to work both alone and part of a team. The post holder will work closely with the wider multidisciplinary team and must be able to communicate clearly.
The post holder will be an accessible, patient focused and helpful point of contact.
Key tasks include:
Being the first point of contact for service users, including patients.
Maintaining clinical databases.
Ensuring patient records are updated accurately and in a timely manner.
Main duties of the job
The post holder will be expected to provide general office support to the nutrition team based at the Royal London Hospital although cross-site cover may be required on occasion. These duties will include, but are not limited to:
to be the first point of contact for our large cohort of nutrition support patients.
ensure accurate data entry on adhoc visits and telephone calls from patients.
ensuring timely uploading of the information for budget purposes.
maintaining clinical databases on excel spreadsheets.
ordering of stationary supplies required by the team.
updating CRS with relevant patient reports.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person Specification
Experience
Essential
- Experience of working in a clinical team
- Experience of working with the public and demonstrating strong customer care skills
Desirable
- Experience of working in a multidisciplinary team
- Experience of using clinical databases and portals.
Skills
Essential
- Able to organise own workload
- Able to use own initiative
- Able to build and manage complex relationships between patients and health care professionals
- Demonstrates strong interpersonal skills
- Able to work calmly within a pressured environment
- Able to work well within a multi-disciplinary team
- Driven, proactive and adaptable to changes in processes and priorities
- Able to use of ICT packages (e.g. Microsoft Outlook, Word, Excel, PowerPoint)
Desirable
- Able to confidently use the Trust Central Record system (Cerner)
Knowledge
Essential
- Awareness of the physical, psychological, cultural and social needs of patients
- Knowledge of the principles of confidentiality and the Data Protection Act.
- Knowledge of the 18 week RTT pathway
Desirable
- Knowledge of the local area, its people and resources
- Knowledge of the Gastroenterology service
Qualifications
Essential
- GCSE in Maths and English language or minimum of Key Skills Level 1 in literacy and numeracy
Person Specification
Experience
Essential
- Experience of working in a clinical team
- Experience of working with the public and demonstrating strong customer care skills
Desirable
- Experience of working in a multidisciplinary team
- Experience of using clinical databases and portals.
Skills
Essential
- Able to organise own workload
- Able to use own initiative
- Able to build and manage complex relationships between patients and health care professionals
- Demonstrates strong interpersonal skills
- Able to work calmly within a pressured environment
- Able to work well within a multi-disciplinary team
- Driven, proactive and adaptable to changes in processes and priorities
- Able to use of ICT packages (e.g. Microsoft Outlook, Word, Excel, PowerPoint)
Desirable
- Able to confidently use the Trust Central Record system (Cerner)
Knowledge
Essential
- Awareness of the physical, psychological, cultural and social needs of patients
- Knowledge of the principles of confidentiality and the Data Protection Act.
- Knowledge of the 18 week RTT pathway
Desirable
- Knowledge of the local area, its people and resources
- Knowledge of the Gastroenterology service
Qualifications
Essential
- GCSE in Maths and English language or minimum of Key Skills Level 1 in literacy and numeracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
