Job summary
We are seeking a dynamic and experienced operational manager to lead, manage, and develop the operational aspects of the Emergency Department. In this role, you will be responsible for ensuring the effective and efficient delivery of emergency care, improving patient flow, managing resources, and supporting a dedicated team of healthcare professionals. Working closely with clinical and operational leaders, you will play a crucial role in enhancing patient outcomes, optimising service performance, and upholding the highest standards of patient care and safety.
Main duties of the job
- Operational Management: Oversee the day-to-day operations of the Emergency Department, ensuring optimal staffing, resource allocation, and adherence to performance targets.
- Team Leadership: Lead, motivate, and support a multidisciplinary team, fostering a positive, collaborative, and patient-centred culture.
- Performance Monitoring: Regularly monitor and report on key performance indicators (KPIs) related to patient flow, quality of care, and service efficiency, implementing improvements as required.
- Quality and Safety: Ensure that all care provided meets regulatory standards and aligns with best practices in emergency medicine, prioritising patient safety and quality of care.
- Financial Management: Manage the department's budget effectively, identifying areas for cost-saving and ensuring financial sustainability.
- Stakeholder Engagement: Work collaboratively with internal and external stakeholders, including NHS partners, to continuously improve the quality and efficiency of emergency care services.
- Strategic Development: Contribute to the strategic planning and development of the Emergency Department, supporting innovation and service improvement initiatives.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person Specification
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent in- depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Experience
Essential
- Proven experience of managing a significant service budget
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, Operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
- Experience of managing people and teams
- Experience in developing creative solutions to problems
Knowledge
Essential
- Knowledge of current NHS initiatives and development related to specialty
- Knowledge of key performance measures/indicators
- Knowledge of patient data systems
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Ability to work collaboratively with colleagues and the wider MDT
- The ability to express oneself clearly both orally and in writing
- In managing others, has an approach which is both inclusive and developmental
Person Specification
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent in- depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Experience
Essential
- Proven experience of managing a significant service budget
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, Operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
- Experience of managing people and teams
- Experience in developing creative solutions to problems
Knowledge
Essential
- Knowledge of current NHS initiatives and development related to specialty
- Knowledge of key performance measures/indicators
- Knowledge of patient data systems
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Ability to work collaboratively with colleagues and the wider MDT
- The ability to express oneself clearly both orally and in writing
- In managing others, has an approach which is both inclusive and developmental
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
