Job summary
An exciting opportunity has arisen in the Scheduling Department at The Royal London Hospital.
We are recruiting to 0.6 WTE permanent posts and we are looking for enthusiastic, hard-working, dynamic and motivated Schedulers to join our team.
You will be joining a fun and friendly department with a strong focus on improving patient services.
For further information please contact:Marie Drake MARIE.DRAKE@NHS.NET
Main duties of the job
To ensure provision of comprehensive and efficient booking and schedulingService for patients that adhere to the Trusts Access policy with national and local Access targets.
The role requires the post holder to develop efficient and effective systems of work to ensure that patients experience good communication, choice and a personal and responsive service.
To provide a consistent approach across the trust, standard operating procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered.
About us
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Evidence of relevant ongoing personal development in e.g. information management, administration
Desirable
- 5 GCSE's Minimum A-C including English and Maths or equivalent qualification.
Experience
Essential
- Previous NHS experience in a role with CRS, RTT, 18 weeks experience or equivalent administrative competence developed in an associated organisation.
- Ability to work as part of a multi-disciplinary team.
- Ability to communicate effectively at all levels across the Department and Division.
- The ability to communicate with patients in an empathetic manner regarding their treatment and procedures.
- Can demonstrate an enthusiastic, approachable and friendly manner.
Knowledge
Essential
- Competent use of the following Windows, Microsoft Office, including Word, Outlook, and Excel.
- Ability to store data/information safely and correctly.
- Flexible approach to the planning and co-ordination of patient pathways to maximise use of theatre sessions
Skills
Essential
- Ability to work within set timeframes working to priorities and deadlines.
- Ability to monitor the quality of own work.
- Able to recognise own limits and work within those limits of competence.
- Ability to use and maintain resources efficiently and effectively and encourage others to do so.
- Data entry and amendments/ maintenance of the theatre templates on a daily basis
Desirable
- The ability to work as part of a team to identify activities to be undertaken to support services and projects.
Person Specification
Qualifications
Essential
- Evidence of relevant ongoing personal development in e.g. information management, administration
Desirable
- 5 GCSE's Minimum A-C including English and Maths or equivalent qualification.
Experience
Essential
- Previous NHS experience in a role with CRS, RTT, 18 weeks experience or equivalent administrative competence developed in an associated organisation.
- Ability to work as part of a multi-disciplinary team.
- Ability to communicate effectively at all levels across the Department and Division.
- The ability to communicate with patients in an empathetic manner regarding their treatment and procedures.
- Can demonstrate an enthusiastic, approachable and friendly manner.
Knowledge
Essential
- Competent use of the following Windows, Microsoft Office, including Word, Outlook, and Excel.
- Ability to store data/information safely and correctly.
- Flexible approach to the planning and co-ordination of patient pathways to maximise use of theatre sessions
Skills
Essential
- Ability to work within set timeframes working to priorities and deadlines.
- Ability to monitor the quality of own work.
- Able to recognise own limits and work within those limits of competence.
- Ability to use and maintain resources efficiently and effectively and encourage others to do so.
- Data entry and amendments/ maintenance of the theatre templates on a daily basis
Desirable
- The ability to work as part of a team to identify activities to be undertaken to support services and projects.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
