Job summary
The Soft FM Services' Cleaning Department provides a cleaning and curtain changing service to the 5 Barts NHS Trust hospitals (The Royal London Hospital, (RLH); Whipps Cross Hospital, (WXH); Newham University Hospital, (NUH): St. Bartholomew's Hospital, (SBH); Mile End Hospital, (MEH); 24 hours per day, over a 7 day Monday to Sunday working week; to ensure the provision of a safe, clean and healthy environment for patients, staff and visitors.
This cleaning operative role reports into the designated cleaning supervisor/s and is responsible to the hospital cleaning manager and the Soft FM Hospital General Manager: through him/her has adjoined reporting lines through to the Soft FM Cleaning Operations Manager.
The Role of Cleaning Operative is to provide high-quality cleaning services across the whole of the designated hospital following the Barts NHS Trust agreed cleaning methods, frequencies, and procedures.
The successful candidate will be responsible for the day-to-day operational cleaning of the hospital in line with the NHS National Standards of Healthcare Cleanliness 2021.
Main duties of the job
This post of cleaning operative will be responsible to the Hospital cleaning supervisor/s for the compliant cleaning of all areas within the hospital as assigned on a daily basis.
The main responsibilities include the observance of the area cleaning schedules and delivering reactive cleaning tasks as requested and liaising with the ward matron or manager and department manager as necessary to ensure that cleaning is prioritised to ensure the NHS National Cleaning Standards 2021 are adhered to at all times.
o To provide a high-quality cleaning service to the Barts Health NHS Trust hospitals, ensuring that clean and safe environments are constantly, maintained for patients, staff, and visitors, through following agreed cleaning methods, frequencies, and procedures.
o Follow specific NHS 2021 Cleaning Standards' schedule of work relating to defined Functional areas (FR1, FR2, FR4 & FR6).
o Economic and safe use of cleaning products and equipment following British Institute of Cleaning Science (BICSc) Healthcare training and manufacturers recommended instructions.
o Empty all waste receptacles and replace clinical, offensive, and domestic waste bags as directed and ensure that waste is disposed of correctly in accordance with Trust policy and procedures.
o Clean all designated areas of the hospital manually and by use of machinery as directed by line management and the cleaning System Operating Procedures (SOPs)
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Good General Education and ability to read, write and understand English language.
Desirable
- British Institute of Cleaning Science (BICSs) Training Certificate in Healthcare Cleaning or willingness to attain these qualifications.
- Basic Level Health and Safety Training
Skills
Essential
- Ability to work in multi discipline teams Ability to learns new skills and operate state of the art cleaning equipment.
- Ability to be calm under pressure
Desirable
- Must be flexible and adaptable
Other
Essential
- Good customer care skills, e.g., for communicating with Trust staff and patients.
Desirable
- Flexible approach to work and tasks required
Experience
Essential
- Previous operational experience in a technically demanding cleaning role.
- Understanding of how healthcare cleaning supports patient recovery.
- Infection Prevention and Control Basic use of IT systems on handheld tablet technology
Desirable
- Working Knowledge of the National Standards of Healthcare Cleanliness 2021.
- Working Knowledge of Infection Prevention Control in Healthcare environments.
- Significant and credible cleaning management experience gained in a Healthcare or other suitable similar environment
Knowledge
Essential
- Knowledge Healthcare and hospital environments
- Good Communicator, communicating with colleagues and supervisors, Trust staff and patients where necessary
Desirable
- Awareness of NHS 2021 Cleaning Standards
- Use of Tablet to record cleaning tasks completed
Person Specification
Qualifications
Essential
- Good General Education and ability to read, write and understand English language.
Desirable
- British Institute of Cleaning Science (BICSs) Training Certificate in Healthcare Cleaning or willingness to attain these qualifications.
- Basic Level Health and Safety Training
Skills
Essential
- Ability to work in multi discipline teams Ability to learns new skills and operate state of the art cleaning equipment.
- Ability to be calm under pressure
Desirable
- Must be flexible and adaptable
Other
Essential
- Good customer care skills, e.g., for communicating with Trust staff and patients.
Desirable
- Flexible approach to work and tasks required
Experience
Essential
- Previous operational experience in a technically demanding cleaning role.
- Understanding of how healthcare cleaning supports patient recovery.
- Infection Prevention and Control Basic use of IT systems on handheld tablet technology
Desirable
- Working Knowledge of the National Standards of Healthcare Cleanliness 2021.
- Working Knowledge of Infection Prevention Control in Healthcare environments.
- Significant and credible cleaning management experience gained in a Healthcare or other suitable similar environment
Knowledge
Essential
- Knowledge Healthcare and hospital environments
- Good Communicator, communicating with colleagues and supervisors, Trust staff and patients where necessary
Desirable
- Awareness of NHS 2021 Cleaning Standards
- Use of Tablet to record cleaning tasks completed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
