Job summary
An exciting opportunity has arisen for a Renal Dialysis Ward Clerk to join our friendly and supportive Renal Dialysis team at Barts Health trust. The post holder will provide essential administrative and clerical support to a large multi-disciplinary team as a ward clerk on our Renal Dialysis Units, helping to ensure that patients receive excellent care from our service.
The successful applicant must be patient focused, proactive, and organised with the ability to multitask and deal with frequent disruptions in a busy environment. We are looking for a hard-working individual who demonstrates close attention to detail, is enthusiastic and is a well-motivated person to work in this busy team. They must have a positive approach to their work with good organisational and excellent communication skills, have the ability to work on your own initiative as well as part of a team. You will be able to prioritise your workload and show an understanding of the need for confidentiality.
This will include booking transport, clinic appointments, and being first point of contact for patients getting in touch with the department. This is a fast-paced department and would suit an individual with a proactive approach. The job will involve face-to-face contact with patients, clinicians, ward nursing staff and supporting a busy ward.
The Ward Clerk Position will be based in St George's Wellbeing Hub in Hornchurch, however staff may need to be cross site depending on the service
Main duties of the job
To provide professional clerical and administrative support to Barts Health Dialysis units.Promoting at all times the interests of patients and service ensuring its reputation for deliveryof a quality service is maintained
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications & Knowledge
Essential
- GCSE, A Level or equivalent standard of education
- Literate and Numerate
- ECDL or equivalent experience i.e. experience of a range of IT packages such as Word, Excel, Outlook and Power Point
Experience
Essential
- Minimum of 2 years administration experience within a NHS role or equivalent
- Competence with a range of IT packages - CRS, Renalware, Microsoft Outlook
- Experience of working within a multidisciplinary team
- Able to present a positive image of her/himself and the service
Skills
Essential
- Highly Developed communication skills, with experience of dealing with patients anxiety in a reassuring manner. An ability to communicate professionally at all levels
- Proactive with ability to use own initiative
- Ability to self-reflect, carry out tasks of own job and identify what they need to learn to be able to do current job better
- Able to monitor quality of own work and initiate improvements
- Ability to take active role in agreed learning activities and keep a record
- An ability to communicate professionally at all levels
Person Specification
Qualifications & Knowledge
Essential
- GCSE, A Level or equivalent standard of education
- Literate and Numerate
- ECDL or equivalent experience i.e. experience of a range of IT packages such as Word, Excel, Outlook and Power Point
Experience
Essential
- Minimum of 2 years administration experience within a NHS role or equivalent
- Competence with a range of IT packages - CRS, Renalware, Microsoft Outlook
- Experience of working within a multidisciplinary team
- Able to present a positive image of her/himself and the service
Skills
Essential
- Highly Developed communication skills, with experience of dealing with patients anxiety in a reassuring manner. An ability to communicate professionally at all levels
- Proactive with ability to use own initiative
- Ability to self-reflect, carry out tasks of own job and identify what they need to learn to be able to do current job better
- Able to monitor quality of own work and initiate improvements
- Ability to take active role in agreed learning activities and keep a record
- An ability to communicate professionally at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
