Job summary
The successful candidate will have a broad HR generalist background ideally within the NHS with good knowledge of terms and conditions, CIPD qualified (or working towards) and experience of employment law through employee relations case handling, together with a good understanding employee engagement.
Main duties of the job
The key elements of this role are to: Provide proactive and professional advice and guidance to managers and employees regarding all employee relations issues both formal and informal. This will include conduct and performance management, grievances, bullying and harassment, whistleblowing, sickness and other absence in accordance with Trust Policies, current legislation, the ACAS code of practice and other professional standards.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Degree level education or equivalent experience
- Associate Member (Assoc CIPD), working towards Chartered MCIPD or equivalent
- Evidence of continued learning / development
- Commitment to continuing professional development
Desirable
- MCIPD accredited
- Employment legal qualification
Experience
Essential
- Extensive experience of managing an employee relations function in a complex, multi-disciplinary organization requiring legally sound analysis and decision making environment
- Experience of advising managers on highly complex and serious individual and / or collective conflict situations including disciplinary, capability and grievance issues
- Up to date knowledge of employment legislation and understanding of the risks of non-compliance
- Experience of working in a unionised environment
- Experience of working with business performance metrics/data to guide and direct strategy
- Experience of delivering training to teams on ER matters
- Experience of coaching and developing staff
- Experience of providing direct customer service, both verbally and in writing
Desirable
- Experience of designing as well and delivering training packages for managers on best HR practice and policy
Knowledge
Essential
- Current excellent knowledge of employment legislation, case law and good HR practice
- Expert knowledge of key current issues in human resources and the ability to interpret and apply the knowledge to workforce strategies
- An understanding of NHS workforce strategies and NHS policy
Skills
Essential
- Manages highly complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands
- Strong organizational and influencing skills
- Excellent communication skills and the ability to communicate at all levels, along with interpersonal and collaboration skills
- To be impartial when providing clear and concise written and verbal communication to staff members at all levels
- Have empathy when receiving or providing sensitive, personal, and confidential information
- Be tactful, persuasive, and able to influence when handling complex situations
- Leadership - fostering powerful and productive working relationships internally and externally. Must be able to make an impact at all levels within the organisation to motivate and enthuse others
Desirable
- Mediation and/or facilitation skills and the ability to gain mutually acceptable outcomes
Skills
Essential
- Manages highly complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands
- Strong organizational and influencing skills
- Excellent communication skills and the ability to communicate at all levels, along with interpersonal and collaboration skills
- To be impartial when providing clear and concise written and verbal communication to staff members at all levels
- Have empathy when receiving or providing sensitive, personal, and confidential information
- Be tactful, persuasive, and able to influence when handling complex situations
- Leadership - fostering powerful and productive working relationships internally and externally. Must be able to make an impact at all levels within the organisation to motivate and enthuse others
Desirable
- Mediation and/or facilitation skills and the ability to gain mutually acceptable outcomes
Other
Essential
- Commitment to helping to provide equitable services for all health service users and NHS staff
- Commitment to the principles of lifelong learning and continuous professional development
- Ability to cope with frequent distressing and emotional circumstances
- Calm, empathetic and logical when faced with urgent and stressful situations
- Proven ability to effectively manage a range of situations that may evoke a strong emotional reaction
- Ability to work with unpredictable situations and under pressure and to tight deadlines with frequent interruptions
- Proactive, versatile, and problem solving approach
- Team player and prepared to prioritise work to support the needs of the team
- Ability to travel within the locality and on occasion wider afield if required for business purposes
Person Specification
Qualifications
Essential
- Degree level education or equivalent experience
- Associate Member (Assoc CIPD), working towards Chartered MCIPD or equivalent
- Evidence of continued learning / development
- Commitment to continuing professional development
Desirable
- MCIPD accredited
- Employment legal qualification
Experience
Essential
- Extensive experience of managing an employee relations function in a complex, multi-disciplinary organization requiring legally sound analysis and decision making environment
- Experience of advising managers on highly complex and serious individual and / or collective conflict situations including disciplinary, capability and grievance issues
- Up to date knowledge of employment legislation and understanding of the risks of non-compliance
- Experience of working in a unionised environment
- Experience of working with business performance metrics/data to guide and direct strategy
- Experience of delivering training to teams on ER matters
- Experience of coaching and developing staff
- Experience of providing direct customer service, both verbally and in writing
Desirable
- Experience of designing as well and delivering training packages for managers on best HR practice and policy
Knowledge
Essential
- Current excellent knowledge of employment legislation, case law and good HR practice
- Expert knowledge of key current issues in human resources and the ability to interpret and apply the knowledge to workforce strategies
- An understanding of NHS workforce strategies and NHS policy
Skills
Essential
- Manages highly complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands
- Strong organizational and influencing skills
- Excellent communication skills and the ability to communicate at all levels, along with interpersonal and collaboration skills
- To be impartial when providing clear and concise written and verbal communication to staff members at all levels
- Have empathy when receiving or providing sensitive, personal, and confidential information
- Be tactful, persuasive, and able to influence when handling complex situations
- Leadership - fostering powerful and productive working relationships internally and externally. Must be able to make an impact at all levels within the organisation to motivate and enthuse others
Desirable
- Mediation and/or facilitation skills and the ability to gain mutually acceptable outcomes
Skills
Essential
- Manages highly complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands
- Strong organizational and influencing skills
- Excellent communication skills and the ability to communicate at all levels, along with interpersonal and collaboration skills
- To be impartial when providing clear and concise written and verbal communication to staff members at all levels
- Have empathy when receiving or providing sensitive, personal, and confidential information
- Be tactful, persuasive, and able to influence when handling complex situations
- Leadership - fostering powerful and productive working relationships internally and externally. Must be able to make an impact at all levels within the organisation to motivate and enthuse others
Desirable
- Mediation and/or facilitation skills and the ability to gain mutually acceptable outcomes
Other
Essential
- Commitment to helping to provide equitable services for all health service users and NHS staff
- Commitment to the principles of lifelong learning and continuous professional development
- Ability to cope with frequent distressing and emotional circumstances
- Calm, empathetic and logical when faced with urgent and stressful situations
- Proven ability to effectively manage a range of situations that may evoke a strong emotional reaction
- Ability to work with unpredictable situations and under pressure and to tight deadlines with frequent interruptions
- Proactive, versatile, and problem solving approach
- Team player and prepared to prioritise work to support the needs of the team
- Ability to travel within the locality and on occasion wider afield if required for business purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
