Job summary
Senior Cashier, Band 4
A short description of who we areBarts Health NHS Trust has a vision to be a highperforming group of NHS hospitals, renowned forexcellence and innovation and providing safe andcompassionate care to our patients in east Londonand beyond.
A short description of the roleWe are looking for an experienced Senior Cashier tojoin our small team dealing with banking and expensespayments.
A short description of theteam they will be joiningBarts health have a Cashiers office based on the RoyalLondon Hospital site, providing a banking service formiscellaneous income and processing travel claimsfrom patients who qualify for the Hospital Travel CostsScheme.
Main duties of the job
A brief and specific descriptionof what they will be doingTo provide an efficient cashiering service to the Trust,including full administrative support for faresreimbursement of hospital travel costs when patientsmeet the refund criteria.
This involves ensuring all work is carried out in anefficient and effective manner, and that work practicesconform with appropriate statutory regulations,standing financial instructions and other laid downinternal procedures.
What they will get in returnIn return, we will develop your skills, knowledgeand experience with formal and on-the-job training.
LocationYour primary base will be within the AccountsReceivable Department based in Canary Wharf.However, you will spend a minimum of one day perweek at the Royal London Hospital supporting thecashiers or providing cover as required.
Flexible workingAt Barts Health, we enable flexible working patternswhere possible.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to GCSE Standards - C and above or equivalent.
- Evidence of a previously good attendance record
Desirable
- Further qualifications e.g. A Levels, NVQ in an appropriate subject
Experience
Essential
- A commitment to a high standard of service
- One year's experience managing own workload and making decisions unsupervised.
- Skilled in the use of a range of IT packages including Oracle, CRS, Microsoft word, Microsoft Outlook and EPR.
- Two years' experience of cashiering in an NHS environment.
Knowledge
Essential
- Understanding of Financial system for Accounts Receivable
Skills
Essential
- Ability to work as part of a multidisciplinary team.
- Ability to communicate effectively at all levels across the Department, Directorate, Trust, and the wider NHS community, including wit people who may have communication barriers.
- The ability to communicate with patients in an empathetic manner regarding their treatment, procedures, and claims.
- Good literacy and numerical skills
- Ability to self-reflect and be responsible for self-development.
- Ability to work in an orderly and systematic way.
- Ability to work on own initiative and as part of a team.
Other
Essential
- The post holder is expected to have an excellent level of communication skills, as they are required to regularly deal with people where they will have to provide and receive sensitive and contentious information when mainly dealing with patients and their relatives.
Person Specification
Qualifications
Essential
- Educated to GCSE Standards - C and above or equivalent.
- Evidence of a previously good attendance record
Desirable
- Further qualifications e.g. A Levels, NVQ in an appropriate subject
Experience
Essential
- A commitment to a high standard of service
- One year's experience managing own workload and making decisions unsupervised.
- Skilled in the use of a range of IT packages including Oracle, CRS, Microsoft word, Microsoft Outlook and EPR.
- Two years' experience of cashiering in an NHS environment.
Knowledge
Essential
- Understanding of Financial system for Accounts Receivable
Skills
Essential
- Ability to work as part of a multidisciplinary team.
- Ability to communicate effectively at all levels across the Department, Directorate, Trust, and the wider NHS community, including wit people who may have communication barriers.
- The ability to communicate with patients in an empathetic manner regarding their treatment, procedures, and claims.
- Good literacy and numerical skills
- Ability to self-reflect and be responsible for self-development.
- Ability to work in an orderly and systematic way.
- Ability to work on own initiative and as part of a team.
Other
Essential
- The post holder is expected to have an excellent level of communication skills, as they are required to regularly deal with people where they will have to provide and receive sensitive and contentious information when mainly dealing with patients and their relatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
