Job summary
An exciting and new opportunity has arisen for an experienced individual to join the Royal London Hospital Transfer of Care Hub Team as a Band 5 Discharge Navigator.
The Transfer of Care Hub's job is to prevent avoidable delays in patient's discharge by discussing, coordinating, and planning in accordance with current government discharge guidelines and acting as a problem-solving resource to the ward multidisciplinary teams, senior management, and external agencies as well as advocating on behalf of your patients.
The prospective candidate will be ward based and become a resource to the wards that they support, providing discharge advice and information on the local authority, voluntary agencies, and other help and support available to patients once discharged into the community. They will play a key role in providing the Trust with their discharge information to enable adequate patient flow and safe and timely discharges.
We are looking for an individual who has the confidence to challenge decisions at all levels, experience of working in a fast paced and high-pressure environment, and the ability to recognise the need to escalate complex discharges to senior management to prevent discharge complexities.
We are a 7 day service operating from 08:00 to 20:00 including bank holidays. If successful, please note you will be expected to work rostered weekends, bank holidays and late shifts.
Main duties of the job
To lead the discharge assessment and planning of patients on the wards, from advanced planning prior to discharge to the point of onward transfer, with a pro-active case management approach drawing on post holders nursing, occupational therapy, physiotherapy or discharge skills dependent on professional background.
To work collaboratively, as part of the Transfer of Care Hub team and with ward based multi-disciplinary teams and in-borough and out-of-borough community health and social care partners. To agree complex discharge plans that reflect the ongoing care needs of patients, and respect their wishes.
To lead on co-ordinating early discharge so patients leave hospital within 24 hrs being declared Medically optimised and ready for discharge in order to minimise discharge delays, improve inpatient flow and reduce the possibility of clinical deconditioning.
To pro-activley identify and escalate any potential delays in discharge and lead on problem solving/case review meetings as required and to promote safe and effective discharge practice throughout the Trust and act as a resource for expert advice and guidance as required.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Relevant Degree/Diploma, this may include registered nurse/ therapist.
- Evidence of continued professional development within field of practice
Desirable
- Demonstrable experience within a similar role
- Demonstrable experience in leadership capacity
Experience
Essential
- Significant experience of working in acute/ tertiary hospital setting.
- Significant experience of discharge planning and liaison work.
- Involvement with clinical networks/ patient pathways within acute hospital setting.
Desirable
- Able to demonstrate clinical experience/ expertise at senior level.
- Experience of managing staff.
- Recent and relevant operational management experience.
- Involvement within an improvement programme/ Project work within own organization
- Evidence of working at a strategic level.
Knowledge
Essential
- Knowledge and understanding of discharge planning processes, legislation and policies including knowledge of a range of health, social care, housing and rehabilitation procedures and practices, which require expertise underpinned by theoretical knowledge or relevant practical experience.
- Ability to support the Trust against performance targets set around discharge process.
- Understanding the principles and processes of service change.
Desirable
- Flexibility to adapt skill base to deliver outside the sphere of previous experience.
- Competent in the development and delivery of programmes of care.
Person Specification
Qualifications
Essential
- Relevant Degree/Diploma, this may include registered nurse/ therapist.
- Evidence of continued professional development within field of practice
Desirable
- Demonstrable experience within a similar role
- Demonstrable experience in leadership capacity
Experience
Essential
- Significant experience of working in acute/ tertiary hospital setting.
- Significant experience of discharge planning and liaison work.
- Involvement with clinical networks/ patient pathways within acute hospital setting.
Desirable
- Able to demonstrate clinical experience/ expertise at senior level.
- Experience of managing staff.
- Recent and relevant operational management experience.
- Involvement within an improvement programme/ Project work within own organization
- Evidence of working at a strategic level.
Knowledge
Essential
- Knowledge and understanding of discharge planning processes, legislation and policies including knowledge of a range of health, social care, housing and rehabilitation procedures and practices, which require expertise underpinned by theoretical knowledge or relevant practical experience.
- Ability to support the Trust against performance targets set around discharge process.
- Understanding the principles and processes of service change.
Desirable
- Flexibility to adapt skill base to deliver outside the sphere of previous experience.
- Competent in the development and delivery of programmes of care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).