Learning & Development Facilitator

Job responsibilities

The post holder is required to represent the Trust by opening the Corporate Induction programme. They are required to welcome delegates in a professional and effective manner, seamlessly introduce guest speakers and be the main point of contact during the event.

To have a flexible approach to delivery and adapt sessions where necessary to accommodate the audience and unexpected timetable changes.

To manage groups effectively and deal with any challenging behaviour in an appropriate and professional manner.

To manage time effectively ensuring the appropriate scheduling, planning and organisation of all programmes they deliver.

To assist in carrying out Learning Needs Analysis to ensure the provision of training within the organisation is reflective of organisational requirements.

To work with the Senior L&D Facilitators in order to develop new programmes designed to meet emergent Trust and national requirements.

To work in partnership with other departments and teams to ensure the smooth planning and running of programmes and to ensure that the content of programmes is up-to-date and meets both Trust Policy, legislation and best practice.To monitor and review the evaluations from their delivery in order to determine the effectiveness of content and mode of delivery. To suggest appropriate, constructive amendments to programmes based on an evaluation of delegate feedback.

To ensure all sessions start on time and late attendance is dealt with appropriately and professionally.

To offer advice and guidance where necessary to all those using the learning and training environment offering guidance and general information about course provision.

The post-holder may occasionally be required to undertake additional duties, to ensure the continuous smooth running of the department.

Education Technology

Assist with the design of a range of blended/hybrid learning opportunities that will maximise our capacity to deliver to a wide range of staff. These may include e-Learning, webinars and digital engagement tools.

Information Management

To liaise with administrative colleagues to ensure all training activity is correctly recorded and that administrative staff are advised of any booked delegates who did not attend.

Our group of hospitals provide a huge range of clinical services to people in east London and beyond.

We operate from four major hospital sites (The Royal London, St Bartholomews, Whipps Cross and Newham) and a number of community locations, including Mile End hospital. Around 2.5 million people living in east London look to our services to provide them with the healthcare they need.

The Royal London in Whitechapel is a major teaching hospital providing local and specialist services in state-of-the-art facilities. Whipps Cross in Leytonstone is a large general hospital with a range of local services. Newham in Plaistow is a busy district hospital with innovative facilities such as its orthopaedic centre. Mile End hospital is a shared facility in Mile End for a range of inpatient, rehabilitation, mental health and community services. And St Bartholomews in the City, Londons oldest hospital, is a regional and national centre of excellence for cardiac and cancer care.

As well as district general hospital facilities for three London boroughs, Tower Hamlets, Waltham Forest and Newham, we have the largest cardiovascular centre in the UK, the second largest cancer centre in London, an internationally-renowned trauma team, and the home of the London Air Ambulance. The Royal London also houses one of the largest childrens hospitals in the UK, a major dental hospital, and leading stroke and renal units.

We're also proud to be part of UCLPartners, Europes largest and strongest academic health science partnership. The objective of UCLPartners is to translate cutting edge research and innovation into measurable health gain for patients and populations through partnership across settings and sectors, and through excellence in education.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Qualifications

Essential

• Degree or equivalent level of knowledge
• Hold a relevant post-graduate teaching/training qualification e.g. PGCert Ed, DTLLs or equivalent

Desirable

• Recognised coaching qualification
• Hold a relevant assessor qualification

Experience

Essential

• Significant demonstrable experience of planning, designing and delivering a variety of education and development programmes with a focus on leadership, management and soft skills.
• Experience of identifying and supporting learners who required additional support using a wide range of training methods.
• Responsible for ensuring that student information, including personal details and assessment results are kept in a secure environment both electronically and hard copy and made available for internal/external audit when needed.

Desirable

• Experience of delivering and assessing accredited programmes

Knowledge

Essential

• Be able to apply knowledge of internal quality assurance processes particularly when dealing with ILM assessments
• Knowledge of e-learning packages and their use in learning and development.
• Excellent working knowledge of Microsoft packages including Word and Power Point with the ability to create professional training material.

Desirable

• Knowledge and practical experience of designing a range of hybrid learning activities e.g. e-learning, podcasts, videos etc.

Skills

Essential

• Confident classroom management skills including dealing with differences in pace of learning and ability.
• Excellent facilitation and presentation skills to groups ranging from 1 - 100.
• Ability to demonstrate excellent problem-solving skills.
• Ability to work autonomously within a team.
• Ability to undertake evaluation of learning programmes in order to determine effectiveness and relevance of content.
• Ability to continuously identify current trends and best practice from academic research into learning & development and ensure these are built into our L&D portfolio.
• Ability to be flexible and have an adaptable approach to training delivery.
• Excellent communication skills at all levels of the organisation
• Ability to give feedback on a range of issues including plagiarism within ILM written assignments, assignment results and learner progress

Other

Essential

• Ability to maintain a high level of concentration for prolonged periods of time when marking assignments.
• Self-motivate individual with the ability to take ownership and responsibility and stay calm under pressure.
• Sufficient to perform the duties of the post with any aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).