Job summary
Applications Support Manager - Band 8a
The Clinical Systems Team is recruiting to this position to manage a team of applications specialist support staff responsible for the support, configuration and maintenance of Cerner Millennium, Barts Health's electronic health record system.
Main duties of the job
The successful candidate will have strong leadership experience and qualities with expert level Millennium knowledge. They must be able to demonstrate good technical understanding of clinical systems. Planning and prioritisation of the teams workload must be managed to ensure key performance indicators are achieved.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Effective communication and influencing skills
- Strong presentation and facilitation skills
- Good systems and business analysis skills
- Extensive experience in management of systems staff
- Significant Problem management experience relating to software systems,
- Extensive experience as an NHS healthcare informatics professional
- Implementation experience in at least one major clinical system
- Significant experience in application management of Millennium
- Broad understanding of NHS clinical and administrative processes.
Desirable
- NHS data standards and reporting requirements
Skills
Essential
- Competence in ITIL Change and Problem management
- Significant technical ability on complex enterprise clinical systems.
- Keyboard or alternative computer input device proficiency
- Team leadership ability for specialist staff
- Excellent written and verbal communication skills
- Ability to communicate well with clinical and corporate staff at all levels and with suppliers
Knowledge
Essential
- Expert knowledge of Millennium solutions
- Expert knowledge of Millennium build tools
Qualifications
Essential
- A relevant first-degree, or equivalent qualification or experience plus relevant post graduate qualification or experience
- ITIL green badge equivalent in service management
Desirable
- PRINCE2 foundation equivalent in project management
- Management Diploma or equivalent
Person Specification
Experience
Essential
- Effective communication and influencing skills
- Strong presentation and facilitation skills
- Good systems and business analysis skills
- Extensive experience in management of systems staff
- Significant Problem management experience relating to software systems,
- Extensive experience as an NHS healthcare informatics professional
- Implementation experience in at least one major clinical system
- Significant experience in application management of Millennium
- Broad understanding of NHS clinical and administrative processes.
Desirable
- NHS data standards and reporting requirements
Skills
Essential
- Competence in ITIL Change and Problem management
- Significant technical ability on complex enterprise clinical systems.
- Keyboard or alternative computer input device proficiency
- Team leadership ability for specialist staff
- Excellent written and verbal communication skills
- Ability to communicate well with clinical and corporate staff at all levels and with suppliers
Knowledge
Essential
- Expert knowledge of Millennium solutions
- Expert knowledge of Millennium build tools
Qualifications
Essential
- A relevant first-degree, or equivalent qualification or experience plus relevant post graduate qualification or experience
- ITIL green badge equivalent in service management
Desirable
- PRINCE2 foundation equivalent in project management
- Management Diploma or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
