Job summary
An exciting opportunity has arisen for General Manager for Surgery, Perioperative Medicine & Critical Care Division at Whipps Cross Hospital. This is a key position within the Division's management structure. Reporting to the Divisional Manager, the General Manager will be responsible for operational and performance management for the Division.
The post holder will co-ordinate the operational delivery of all responsible services and ensure the safe and effective use of all resources. Specifically, to take a lead in achieving key performance targets in line with local and national agreements.
Working in partnership with the divisional leadership team, the post holder will be a key operational leader in the implementation of the surgical strategy, including the development and enablement of high-volume low complexity surgical hubs. In partnership with the Senior Divisional Team, take operational management responsibility the delivery of elective activity and cost improvement plans. Provide senior leadership and overall general management for Barts Health NHS Trust, working in close collaboration with the Divisional Directors and Directors.
If you would like further information about the role, please contact;
Lucy Jackson, Divisional Manager for Surgery, Perioperative Medicine & Critical Care
Lucy.jackson49@nhs.net
Main duties of the job
Responsible for operational and performance management for surgery, perioperative medicine and critical care delivered at the Whipps Cross Hospital
Co-ordinate the operational delivery of all responsible services and ensure the safe and effective use of all resources. Specifically to take a lead in achieving key performance targets in line with local and national agreements.
In partnership with the divisional leadership team, be a key operational leader in the implementation of the surgical strategy, including the development and enablement of high volume low complexity surgical hubs
In partnership with the Clinical Director and Senior Nurses, take operational management responsibility - with the specialty Lead Clinicians, Operational Managers and Heads of Department within the Service Groups - for the delivery of Cost Improvement Program.
Provide senior leadership and overall general management for Barts Health NHS Trust, working in close collaboration with the Divisional Directors and Directors. To work with the Clinical Directors and Heads of Department to ensure the development of staff and services, in conjunction with a wide range of partner organizations.
Support the clinical and managerial leadership, delivering a range of outcomes, ensuring that fundamental and underlying activities to organizational success are achieved.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Proven experience of managing a significant service budget.
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues).
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization.
- Successful delivery of significant organisational change.
- Evidence of a track record in change management
- Experience of managing people and teams.
- Experience in developing creative solutions to problems.
- Project Management experience.
Desirable
- Involvement in NHS service development and reconfiguration.
- Leading capacity planning, influencing behaviours of external bodies.
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work
- effectively and within agreed timescales and deadlines.
- Ability to contribute to Strategic Planning, Inter-agency communication and negotiation.
- Implementing change and evaluation analytical skills.
- Able to Influence and contribute creative ideas.
- Good understanding of inter-agency working Planning, developing, and implementing strategies.
- Development and implementation of active and effective communication systems.
- Essential IT skills (EITS) or equivalent.
- Uses a range of influencing strategies to bring about change and modernisation of services.
- Gets results by working in partnership.
- Uses a range of innovative approaches to progress a situation.
- Uses detailed understanding of the broader trends in health improvement/service delivery to innovate.
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service improvement and modernization.
- Gives people a sense that change is achievable and that their contribution matters.
- Sets boundaries/parameters for how others are to work and act.
- Ensures that processes are in place to support individuals in achieving standards and to learn from their mistakes and failures.
- Is prepared to be held openly to account for meeting goals, KPIs and targets.
- Uses relevant interest groups and networks to improve services.
- Able to probe and access networks for information in order to benchmark own services.
- Shares information with partners.
- Summarises progress, taking account of differing viewpoints so as to clarify understanding and establish common ground.
- Invests effort in making a quality difference to how services are planned and delivered.
- Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients.
- Demonstrates openness to learning from others and improving services for the greater good.
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings.
- Able to clarify key points from diverse and complex sets of information.
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions.
Desirable
- Experience of Lean methodologies & successful delivery in acute services.
Knowledge
Essential
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent.
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience.
- Postgraduate management diploma or equivalent.
Desirable
- Evidence of further professional academic or management studies
- MBA
Other
Essential
- Ability to articulate and persuade others up, down and across the NHS organisations and represent/act as an ambassador to the Trust.
- Invests sustained effort in making a significant impact on improvement within the organisation and across the whole healthcare community.
- Demonstrates a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement.
- Acts as a role model for such an approach even where this results in challenges to how things are done.
- Draws upon own relevant experience and is positive about own ability to succeed.
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others.
- Recognise others' anxieties and problems - encourage them to find ways of dealing constructively with stress.
- Able to absorb and deal constructively with criticism and seek support.
- Deliberately lets others take the lead and credit by stepping to one side to grow their capability and confidence.
- Actively promotes the role of stakeholders and patients in shaping services and influencing decisions about services.
- Coaches' others, challenging and asking questions to help them work out answers for themselves.
Person Specification
Experience
Essential
- Proven experience of managing a significant service budget.
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues).
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization.
- Successful delivery of significant organisational change.
- Evidence of a track record in change management
- Experience of managing people and teams.
- Experience in developing creative solutions to problems.
- Project Management experience.
Desirable
- Involvement in NHS service development and reconfiguration.
- Leading capacity planning, influencing behaviours of external bodies.
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work
- effectively and within agreed timescales and deadlines.
- Ability to contribute to Strategic Planning, Inter-agency communication and negotiation.
- Implementing change and evaluation analytical skills.
- Able to Influence and contribute creative ideas.
- Good understanding of inter-agency working Planning, developing, and implementing strategies.
- Development and implementation of active and effective communication systems.
- Essential IT skills (EITS) or equivalent.
- Uses a range of influencing strategies to bring about change and modernisation of services.
- Gets results by working in partnership.
- Uses a range of innovative approaches to progress a situation.
- Uses detailed understanding of the broader trends in health improvement/service delivery to innovate.
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service improvement and modernization.
- Gives people a sense that change is achievable and that their contribution matters.
- Sets boundaries/parameters for how others are to work and act.
- Ensures that processes are in place to support individuals in achieving standards and to learn from their mistakes and failures.
- Is prepared to be held openly to account for meeting goals, KPIs and targets.
- Uses relevant interest groups and networks to improve services.
- Able to probe and access networks for information in order to benchmark own services.
- Shares information with partners.
- Summarises progress, taking account of differing viewpoints so as to clarify understanding and establish common ground.
- Invests effort in making a quality difference to how services are planned and delivered.
- Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients.
- Demonstrates openness to learning from others and improving services for the greater good.
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings.
- Able to clarify key points from diverse and complex sets of information.
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions.
Desirable
- Experience of Lean methodologies & successful delivery in acute services.
Knowledge
Essential
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent.
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience.
- Postgraduate management diploma or equivalent.
Desirable
- Evidence of further professional academic or management studies
- MBA
Other
Essential
- Ability to articulate and persuade others up, down and across the NHS organisations and represent/act as an ambassador to the Trust.
- Invests sustained effort in making a significant impact on improvement within the organisation and across the whole healthcare community.
- Demonstrates a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement.
- Acts as a role model for such an approach even where this results in challenges to how things are done.
- Draws upon own relevant experience and is positive about own ability to succeed.
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others.
- Recognise others' anxieties and problems - encourage them to find ways of dealing constructively with stress.
- Able to absorb and deal constructively with criticism and seek support.
- Deliberately lets others take the lead and credit by stepping to one side to grow their capability and confidence.
- Actively promotes the role of stakeholders and patients in shaping services and influencing decisions about services.
- Coaches' others, challenging and asking questions to help them work out answers for themselves.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
