Job summary
We are recruiting to a General Manager vacancy at Whipps Cross Hospital for Specialty Medicine
This pivot role will join a dedicated team of General Managers in the Division of Medicine whose day to day role includes the running and support of their respective designated services as well as working closely with clinical and senior management teams to help develop and drive the service and support the effective leadership of the team.
The General Manager for Specialty Medicine will work closely with the Divisional Manager for Medicine and as part of the triumvirate team with the Associate Director of Nursing and Clinical Directors. The portfolio of this post covers the all areas of Specialty Medicine including gastroenterology and endoscopy, hepatology, respiratory, dermatology, paediatric dermatology, neurology, rheumatology, diabetes and endocrine service areas.
Main duties of the job
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Barts Health 'we care' values of welcoming, engaging, collaborative, accountable, respectful, and equitable.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Proven experience of managing a significant service budget
- Up-to-date knowledge of NHS system reform policy and other key policy drivers.
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
- Successful delivery of significant organisational change
- Evidence of a track record in change management
- Experience in developing creative solutions to problems
Desirable
- Involvement in NHS service development and reconfiguration
- Leading capacity planning, influencing behaviours of external bodies
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Inter-agency communication and negotiation Project management
- Implementing change and evaluation
- Good understanding of inter-agency working
- Planning, developing and implementing strategies
- Development and implementation of active and effective communication systems
- Builds and uses networks of influence
- Strives to ensure that local people, staff and other agencies are involved in shaping the health modernisation agenda
- Uses a range of innovative approaches to progress a situation
- Uses detailed understanding of the broader trends in health improvement/service delivery to innovate
- Gives people a sense that change is achievable and that their contribution matters
- Sets boundaries/parameters for how others are to work and act
- Ensures that processes are in place to support individuals in achieving standards and to learn from their mistakes and failures
- Is prepared to be held openly to account for meeting goals and targets
- Understands the underlying social, political and historical factors shaping local realities of health services and uses understanding of politics ("large and small p") of health and social care to get things done
- Uses relevant interest groups and networks to improve services
- Able to probe and access networks for information in order to benchmark own services
- Keeps abreast of national developments in health and social care through active involvement in national networks
- Invests effort in making a quality difference to how services are planned and delivered
- Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients
- Makes own experience and expertise available to the wider health and social care system
Desirable
- Experience of Lean methodologies & successful delivery in acute services
Knowledge
Essential
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare
- Winning people over. Ability to articulate and persuade others up, down and across the NHS organisations and represent/act as an ambassador to the Trust
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Desirable
- Evidence of further professional academic or management studies
- MBA
Communication
Essential
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Able to clarify key points from diverse and complex sets of information
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
- Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
Other
Essential
- Is clearly focused on the goal of service improvement and resists being side tracked
- Invests sustained effort in making a significant impact on improvement within the organisation and across the whole healthcare community
- Works in such a way as to leave a legacy of improved services
- Demonstrates a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement
- Acts as a role model for such an approach even where this results in challenges to how things are done
- Draws upon own relevant experience and is positive about own ability to succeed
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others Able to manage own energy and pace efforts
- Deliberately lets others take the lead and credit by stepping to one side to grow their capability and confidence
- Actively promotes the role of stakeholders and patients in shaping services and influencing decisions about services
- Coaches others, challenging and asking questions to help them work out answers for themselves
Person Specification
Experience
Essential
- Proven experience of managing a significant service budget
- Up-to-date knowledge of NHS system reform policy and other key policy drivers.
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
- Successful delivery of significant organisational change
- Evidence of a track record in change management
- Experience in developing creative solutions to problems
Desirable
- Involvement in NHS service development and reconfiguration
- Leading capacity planning, influencing behaviours of external bodies
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Inter-agency communication and negotiation Project management
- Implementing change and evaluation
- Good understanding of inter-agency working
- Planning, developing and implementing strategies
- Development and implementation of active and effective communication systems
- Builds and uses networks of influence
- Strives to ensure that local people, staff and other agencies are involved in shaping the health modernisation agenda
- Uses a range of innovative approaches to progress a situation
- Uses detailed understanding of the broader trends in health improvement/service delivery to innovate
- Gives people a sense that change is achievable and that their contribution matters
- Sets boundaries/parameters for how others are to work and act
- Ensures that processes are in place to support individuals in achieving standards and to learn from their mistakes and failures
- Is prepared to be held openly to account for meeting goals and targets
- Understands the underlying social, political and historical factors shaping local realities of health services and uses understanding of politics ("large and small p") of health and social care to get things done
- Uses relevant interest groups and networks to improve services
- Able to probe and access networks for information in order to benchmark own services
- Keeps abreast of national developments in health and social care through active involvement in national networks
- Invests effort in making a quality difference to how services are planned and delivered
- Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients
- Makes own experience and expertise available to the wider health and social care system
Desirable
- Experience of Lean methodologies & successful delivery in acute services
Knowledge
Essential
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare
- Winning people over. Ability to articulate and persuade others up, down and across the NHS organisations and represent/act as an ambassador to the Trust
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Desirable
- Evidence of further professional academic or management studies
- MBA
Communication
Essential
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Able to clarify key points from diverse and complex sets of information
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
- Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
Other
Essential
- Is clearly focused on the goal of service improvement and resists being side tracked
- Invests sustained effort in making a significant impact on improvement within the organisation and across the whole healthcare community
- Works in such a way as to leave a legacy of improved services
- Demonstrates a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement
- Acts as a role model for such an approach even where this results in challenges to how things are done
- Draws upon own relevant experience and is positive about own ability to succeed
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others Able to manage own energy and pace efforts
- Deliberately lets others take the lead and credit by stepping to one side to grow their capability and confidence
- Actively promotes the role of stakeholders and patients in shaping services and influencing decisions about services
- Coaches others, challenging and asking questions to help them work out answers for themselves
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
