Administrative Assistant

Barts Health NHS Trust

Information:

This job is now closed

Job summary

The Specialist Medicine Division at the Royal London Hospital is looking for a full-time enthusiastic and dynamic Band 3 Administrator to manage the patient pathway, reception and support clinical team with administrative duties of our Clinical Haematology service.The successful applicant will be responsible for cashing-up clinics, scheduling, covering reception and the day-to-day administrative work of the service. The post-holder will provide a comprehensive and efficient administrative service.

We are looking to recruit an individual who works well under pressure, is enthusiastic, well-motivated and can work on their own initiative. The applicant should also have good Cerner Millennium skills. Good organisational and priority skills are essential along with the ability to work in a busy environment. The successful applicant should be committed to providing quality care for our patients and their families whilst applying the Barts Health Trust Values.

Main duties of the job

The purpose of this post is to ensure and participate in providing an effective administration service to the multidisciplinary team in the Haematology networked service.

In summary the post holder will:

  • Provide administrative support to the Haematology service
  • To provide general office support to staff within the service
  • Support the administration of patients pathways from referral stage to discharge.
  • To collate data for departmental activity
  • To participate in the reception cover rota for lunchtimes, annual leave etc.
  • Be a key contact in providing patients with access to healthcare professionals, information on appointments and assisting with other queries.
  • Ensure all databases are updated for Dashboards, CQUINS, audit and research
  • Consult with Pharmacists, Pharmacy Production, external delivery agencies
  • Ensure Prescriptions are updated in a timely fashion
  • Work with the Day Unit Administrator and team to co-ordinate when patient requires audiology, Dexa Scan, Cardiac T2* and Ferriscan to reduce multiple attendances at the hospital.
  • Attend and support Multidisciplinary Team meetings

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Date posted

18 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-6137301RLH-A

Job locations

Royal London Hospital

London

E1 1FR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

  • GCSE C Level or equivalent standard of Education

Desirable

  • European Computer Driving License (ECDL)

Experience

Essential

  • Experience of working in an administrative role
  • Experience of dealing with customers and customer complaints
  • Previous experience of working with members of the public
  • Working as part of a team

Desirable

  • Previous experience of working in a Healthcare setting.

Knowledge

Essential

  • Competence with a range of IT packages such Microsoft Office

Desirable

  • IT systems: CRS, eRS, EMIS, EPR
Person Specification

Qualifications

Essential

  • GCSE C Level or equivalent standard of Education

Desirable

  • European Computer Driving License (ECDL)

Experience

Essential

  • Experience of working in an administrative role
  • Experience of dealing with customers and customer complaints
  • Previous experience of working with members of the public
  • Working as part of a team

Desirable

  • Previous experience of working in a Healthcare setting.

Knowledge

Essential

  • Competence with a range of IT packages such Microsoft Office

Desirable

  • IT systems: CRS, eRS, EMIS, EPR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Service Manager

Natalie Wragg

natalie.wragg@nhs.net

Date posted

18 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-6137301RLH-A

Job locations

Royal London Hospital

London

E1 1FR


Supporting documents

Privacy notice

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