Job summary
An exciting and challenging opportunity has arisen for a Band 4 experienced PPC in the Gynaecology Department at Whipps Cross Hospital. The post comes under the Womens & Childrens Division and is fulltime on a fixed term. We are looking to recruit an individual who is enthusiastic, well-motivated and can work on their own initiative. Typing speeds of 40 wpm are essential as well as experience working within a hospital setting. Good organisational and priority skills are also essential along with the ability to work under pressure. A good understanding of patient pathway RTT is desirable. The successful applicant should be committed to delivering excellent patient care for our patients and their families.
If you feel that you meet the essentials above and would like to join our division. Please contact: Carol Hutchinson, Assistant Service Manager via email: carol.hutchinson6@nhs.net mobile: 07710119130 or Raj Seeboo, Service Manager via email r.seeboo@nhs.net mobile: 07957 203077 for further details.
Main duties of the job
To be the point of contact for patients for all issues relating to their pathway of care, both for inpatients and outpatients. The post holder will work as part of a multi- disciplinary team , under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Experience of using a full range of IT/Patient data systems including: oMicrosoftOffice: Outlook;Word; EXCEL; oEPR/CRS booking/rescheduling Appointments (E) oeRS oOracle
- In-depth understanding of Medical Terminology appropriate to specialism and typing skills of 35wpm
- Confidentiality and Data Protection
Skills
Essential
- Accurate data entry, typing and checking skills
- Pays attention to detail
- Skilled in the use of IT/patient data systems (as listed above)
- Writing and reporting skills
- Manages and interprets data correctly to inform decision making
- Maintains high standards and quality of work
- Contributes to service improvements and is solution focused
- Completes tasks on time (accurately and to a high quality)
- Organising, planning and prioritising skills - meets deadlines
- Follows instructions; adheres to organisational policies, protocols and procedures
Knowledge
Essential
- Good knowledge of specialty specific patient pathways
- Understanding of patient priorities and performance targets
- Thorough knowledge of healthcare administrative systems and processes
- Good knowledge of RTT 18week pathway
Desirable
- Awareness of Primary Care, GP and community
Qualifications
Essential
- GCSE or equivalent in English and Maths, grades A-C
Other
Essential
- Makes a positive contribution to effective multi- disciplinary team working
- Takes responsibility for own actions, behaviours and achievement of work objectives and goals
Desirable
- Supports others in their work
Person Specification
Experience
Essential
- Experience of using a full range of IT/Patient data systems including: oMicrosoftOffice: Outlook;Word; EXCEL; oEPR/CRS booking/rescheduling Appointments (E) oeRS oOracle
- In-depth understanding of Medical Terminology appropriate to specialism and typing skills of 35wpm
- Confidentiality and Data Protection
Skills
Essential
- Accurate data entry, typing and checking skills
- Pays attention to detail
- Skilled in the use of IT/patient data systems (as listed above)
- Writing and reporting skills
- Manages and interprets data correctly to inform decision making
- Maintains high standards and quality of work
- Contributes to service improvements and is solution focused
- Completes tasks on time (accurately and to a high quality)
- Organising, planning and prioritising skills - meets deadlines
- Follows instructions; adheres to organisational policies, protocols and procedures
Knowledge
Essential
- Good knowledge of specialty specific patient pathways
- Understanding of patient priorities and performance targets
- Thorough knowledge of healthcare administrative systems and processes
- Good knowledge of RTT 18week pathway
Desirable
- Awareness of Primary Care, GP and community
Qualifications
Essential
- GCSE or equivalent in English and Maths, grades A-C
Other
Essential
- Makes a positive contribution to effective multi- disciplinary team working
- Takes responsibility for own actions, behaviours and achievement of work objectives and goals
Desirable
- Supports others in their work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
