Job summary
We are looking for an enthusiastic Revision Knee Network Administrator who will be responsible for the administration of the regional revision knee multidisciplinary team meeting, including referrals into the major revision centre, the collection and management of all data related to the delivery of revision knee services and the administration of the national revision arthroplasty network database (RAN) as well as the Bone and Joint Infection Registry (BAJIR). This exciting new position will work closely with a will involve liaising directly with patients obtaining complex and sensitive information.
The post holder will act as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration, and organisation of a specialist knee MDT service. This is a unique administration role that requires flexibility, attention to detail, own initiative, and excellent communication skills.
If you would like any further information, please contact laura.vallely@nhs.net
Main duties of the job
The Revision Knee Network Administrator will be responsible for the administration of the regional revision knee multidisciplinary team meeting, including referrals into the major revision centre, the collection and management of all data related to the delivery of revision knee services and the administration of the national revision arthroplasty network database (RAN) as well as the Bone and Joint Infection Registry (BAJIR). This exciting new position will involve liaising directly with Patients obtaining complex and sensitive information.
The post holder will act as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration, and organisation of a specialist knee MDT service.
This is a unique administration role that requires flexibility, attention to detail, own initiative, and excellent communication skills.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English
- RSA III Typing or equivalent
- Audio Typing qualification or equivalent experience
Desirable
- Clinical Document Management (CDM)
- AMSPAR/Medical Terminology qualification or equiv.
- Patient Administration System (PAS) Level 3 outpatients
- ECDL, CLAIT or equivalent
- MYCARE / EPIC (if in use at date of appointment)
- BAJIR, InfoKnee & NJR system interfaces
KNOWLEDGE / SKILLS:
Essential
- Ability to liaise and communicate with staff at all levels
- Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives
- Ability to promote good working liaisons (staff, patients, relatives)
- Extracting information / Listening Skills
- Ability to handle complex enquiries - distressed & anxious patients
- Ability to deal with challenging behaviour
- Ability to provide excellent customer care
- Knowledge of IT databases and computer systems
- Comprehensive PC skills - databases, word-processing, email, Excel
- Proven strong administration skills
- Accurate data entry
- Excellent telephone manner
- Accurate Audio Typing
Desirable
- Excellent planning & organisational skills
- Ability to prioritise workload to respond to changing demand
- Ability to co-ordinate complex diary management
- Motivation and negotiation skills
- Understanding of hospital IT systems
- Knowledge of PAS or equivalent information system
- Analytical skills & ability to problem solve
- Knowledge of Trust procedures
- Able to work independently, with minimum supervision
EXPERIENCE
Essential
- Previous clerical experience
Desirable
- Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG
PERSONAL ATTRIBUTES
Essential
- Enthusiastic highly motivated & committed to delivering a service
- Understand team work and work within a team
- Able to plan and organise workload
- Able to prioritise own work load and meet deadlines
- Ability to work un-supervised
- Can remain calm and professional in a busy environment
- Empathetic, but able to understand professional/occupational boundaries
- Smart appearance, adhering to the Uniform Policy
- Welcoming friendly and approachable manner
- An adaptable approach to work
- Flexible approach to working hours
- Adheres to relevant Trust policies & procedures
- Adheres to confidentiality & data protection requirements
Desirable
- Commitment to continual development to inc. relevant new systems, policies and procedures
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English
- RSA III Typing or equivalent
- Audio Typing qualification or equivalent experience
Desirable
- Clinical Document Management (CDM)
- AMSPAR/Medical Terminology qualification or equiv.
- Patient Administration System (PAS) Level 3 outpatients
- ECDL, CLAIT or equivalent
- MYCARE / EPIC (if in use at date of appointment)
- BAJIR, InfoKnee & NJR system interfaces
KNOWLEDGE / SKILLS:
Essential
- Ability to liaise and communicate with staff at all levels
- Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives
- Ability to promote good working liaisons (staff, patients, relatives)
- Extracting information / Listening Skills
- Ability to handle complex enquiries - distressed & anxious patients
- Ability to deal with challenging behaviour
- Ability to provide excellent customer care
- Knowledge of IT databases and computer systems
- Comprehensive PC skills - databases, word-processing, email, Excel
- Proven strong administration skills
- Accurate data entry
- Excellent telephone manner
- Accurate Audio Typing
Desirable
- Excellent planning & organisational skills
- Ability to prioritise workload to respond to changing demand
- Ability to co-ordinate complex diary management
- Motivation and negotiation skills
- Understanding of hospital IT systems
- Knowledge of PAS or equivalent information system
- Analytical skills & ability to problem solve
- Knowledge of Trust procedures
- Able to work independently, with minimum supervision
EXPERIENCE
Essential
- Previous clerical experience
Desirable
- Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG
PERSONAL ATTRIBUTES
Essential
- Enthusiastic highly motivated & committed to delivering a service
- Understand team work and work within a team
- Able to plan and organise workload
- Able to prioritise own work load and meet deadlines
- Ability to work un-supervised
- Can remain calm and professional in a busy environment
- Empathetic, but able to understand professional/occupational boundaries
- Smart appearance, adhering to the Uniform Policy
- Welcoming friendly and approachable manner
- An adaptable approach to work
- Flexible approach to working hours
- Adheres to relevant Trust policies & procedures
- Adheres to confidentiality & data protection requirements
Desirable
- Commitment to continual development to inc. relevant new systems, policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
