Job summary
We are looking for a highly motivated person who would like to join our exciting team as an Assistant Patient Pathway Coordinators on a permanent basis within the Trauma and Orthopaedics POD. The role will be Full Time (37.5 hours). The successful candidate will help support with the day-to-day outpatient queries and schedule Orthopaedic patients appointment in the Barts Health Orthopaedics Centre.
Main duties of the job
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The role involves managing Patient treatment by scheduling outpatient appointments in the Trauma and Orthopaedics department, liaising with nurses in arranging fracture appointment. Dealing with GP referrals on ERS. You will oversee a various sub-specialty of patients, ensuring their treatment is in line with RTT guides and the local access policy.
Scheduling new appointments from referrals received via GP surgeries and A&E - Editing and correcting Outpatient clinic letters (G2 Letter Dictations).Collect and deliver referral letters from consultants and other departments on a daily basis.
- To be responsible for the timely processing of all incoming and outgoing
- To support PPCs with printing documents derived from the transcription
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- GCSE A Level or equivalent standard of Education
- AMSPAR or equivalent e.g. a good level of medical terminology
- Pathways in line with RTT (Referral to Treatment) reporting.
Experience
Essential
- CRS Experience
- secretarial/pathway administration experience
Knowledge
Essential
- Previous Validating Experience within the NHS/ Experience of Managing Patient Pathways in line with RTT (Referral to Treatment) reporting.
Skills
Essential
- Proactive with the ability to use own initiative
- Able to present a positive image of her/himself and the service
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Knowledge of national targets with respect to the patient pathway including 18 week referral to treatment rules
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.
- Ability to provide constructive opinions and views on ideas for service improvement
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set timeframes working to priorities and deadlines.
- Able to monitor quality of own work and Others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS
Others
Essential
- Patient focused
- Has a flexible approach and attitude, able to adapt to changing circumstances
- Ability to treat everyone with whom s/he comes into contact with dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels
- Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner.
- An ability to communicate professionally at all levels
Person Specification
Qualifications
Essential
- GCSE A Level or equivalent standard of Education
- AMSPAR or equivalent e.g. a good level of medical terminology
- Pathways in line with RTT (Referral to Treatment) reporting.
Experience
Essential
- CRS Experience
- secretarial/pathway administration experience
Knowledge
Essential
- Previous Validating Experience within the NHS/ Experience of Managing Patient Pathways in line with RTT (Referral to Treatment) reporting.
Skills
Essential
- Proactive with the ability to use own initiative
- Able to present a positive image of her/himself and the service
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Knowledge of national targets with respect to the patient pathway including 18 week referral to treatment rules
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.
- Ability to provide constructive opinions and views on ideas for service improvement
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set timeframes working to priorities and deadlines.
- Able to monitor quality of own work and Others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS
Others
Essential
- Patient focused
- Has a flexible approach and attitude, able to adapt to changing circumstances
- Ability to treat everyone with whom s/he comes into contact with dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels
- Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner.
- An ability to communicate professionally at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
