Job summary
Oracle Applications E-business Suite Functional Support.
Seeking an Oracle Applications Functional Support with Oracle Financials (AP, AR, CM , FA & GL) and Procurement Functional experience in R12.
Your skills and experience should also include V1 Scanning, Qlik Sense & Running API's
Helpdesk experience is essential.
The role will have responsibilities for both project work and existing system management and maintenance and dealing with Helpdesk Calls
Main duties of the job
Barts Health and BHRUT NHS organisations based in East London have formed a consortium, with Barts Health as the hosting body; this was formed based on implementing the full range of Oracle Financial ledger software and other compatible software. The primary purpose of the role is to assist the Systems Manager to ensure the integrity of systems and the data for all trusts, and that all processes follow best practice ensuring that the trusts are keeping up to date with the latest systems versions.
Primary point of contact with oracle financial users to record, resolve and escalate issues (financial, functional & technical) within Oracle Core Financials, V1 Scanning & Qlik Sense whilst at the same time adhering to agreed service level agreements in an efficient and effective manner.
Communicate with the users within the consortium and external partners such as, Version 1, V1, Qlik, NHS Logistics, GHX, Assmia & Alemba.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Bachelor's degree and extensive working experience within a customer facing/business environment.
- ECDL or Equivalent
Desirable
- Oracle Core Financial Courses.
- Oracle CERTAT or OCP (Professionally recognised Oracle examinations)
Experience
Essential
- Highly experienced in call to ticket resolution utilising a help-desk escalation platform.
- Experience of working under pressure to strict deadlines and prioritising workload
Desirable
- Highly competent in one or more of the Oracle financial reporting tools -BI/XML/Qlik Sense
- Experienced or qualified in management/financial accounting theories. AAT/ACCA/CIMA, any stage a plus.
Knowledge
Essential
- Extensive knowledge in Oracle 12.2.9 + functional system administration or experience of the same
- Knowledge of Helpdesk Procedures
Skills
Essential
- Outstanding organisational skills, in particular communicating and monitoring key issues through full life cycle.
- Outstanding communication skills and the ability to do so at all levels.
- Working in a highly pressured environment and the ability to prioritise in such.
- Highly competent analytical skills with the ability to identify and resolve a range of problems, e.g. Oracle system errors, bugs, etc.
- Delivery of Oracle functional 12.2.9+ training to all levels.
- Ability to lead level 1 analyst's in all aspects of that predefined role.
- Highly competent in the use of MS Office suite/Outlook or ECDL.
- Demonstrable desire of ability to learn.
Desirable
- Advanced problem solving through known methodologies.
- Ability to influence people at all levels of the business.
Other
Essential
- Motivated and enthusiastic
- Committed to on-going personal development Adaptable & flexible person
- Dedicated to providing a quality service and assign value
- Ability to work on own initiative
- Ability to remain focused under pressure
- Confident individual person and a team player
- Able to keep to procedures and attention to detail
- Able to resolve problems through effective liaison with staff, patients and suppliers
- Assertive with good interpersonal skills
- Able to communicate at all levels both within the trust and externally
- The post holder will be required to work shifts, between 08:00 - 17:00 on a shift pattern.
- Sufficient to perform the duties of the post with any aids and adaptations
Person Specification
Qualifications
Essential
- Bachelor's degree and extensive working experience within a customer facing/business environment.
- ECDL or Equivalent
Desirable
- Oracle Core Financial Courses.
- Oracle CERTAT or OCP (Professionally recognised Oracle examinations)
Experience
Essential
- Highly experienced in call to ticket resolution utilising a help-desk escalation platform.
- Experience of working under pressure to strict deadlines and prioritising workload
Desirable
- Highly competent in one or more of the Oracle financial reporting tools -BI/XML/Qlik Sense
- Experienced or qualified in management/financial accounting theories. AAT/ACCA/CIMA, any stage a plus.
Knowledge
Essential
- Extensive knowledge in Oracle 12.2.9 + functional system administration or experience of the same
- Knowledge of Helpdesk Procedures
Skills
Essential
- Outstanding organisational skills, in particular communicating and monitoring key issues through full life cycle.
- Outstanding communication skills and the ability to do so at all levels.
- Working in a highly pressured environment and the ability to prioritise in such.
- Highly competent analytical skills with the ability to identify and resolve a range of problems, e.g. Oracle system errors, bugs, etc.
- Delivery of Oracle functional 12.2.9+ training to all levels.
- Ability to lead level 1 analyst's in all aspects of that predefined role.
- Highly competent in the use of MS Office suite/Outlook or ECDL.
- Demonstrable desire of ability to learn.
Desirable
- Advanced problem solving through known methodologies.
- Ability to influence people at all levels of the business.
Other
Essential
- Motivated and enthusiastic
- Committed to on-going personal development Adaptable & flexible person
- Dedicated to providing a quality service and assign value
- Ability to work on own initiative
- Ability to remain focused under pressure
- Confident individual person and a team player
- Able to keep to procedures and attention to detail
- Able to resolve problems through effective liaison with staff, patients and suppliers
- Assertive with good interpersonal skills
- Able to communicate at all levels both within the trust and externally
- The post holder will be required to work shifts, between 08:00 - 17:00 on a shift pattern.
- Sufficient to perform the duties of the post with any aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
