Job summary
Applications Support Senior Analyst - Band 6 - Permanent - Job Advert
Clinical Systems Team is recruiting to this position in the team which supports Cerner Millennium and other linked systems across Barts Health.
Main duties of the job
The role involves a mix of business as usual work on service requests and issues alongside work on deployment projects as new functionality is introduced. A strong background with Millennium build tools is required.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
For further information, please contact Surinder Padam, Applications Support Manager at surinder.padam@nhs.net
Job description
Job responsibilities
For further information, please contact Surinder Padam, Applications Support Manager at surinder.padam@nhs.net
Person Specification
Qualifications
Essential
- Educated to A level Standard
- A relevant first-degree, or equivalent qualification
Desirable
- ITIL green badge equivalent in service management
- PRINCE2 foundation equivalent in project management
Experience
Essential
- Effective communication and influencing skills
- Strong presentation and facilitation skills
- Good systems and business analysis skills
- Experience in working in a Service Management environment
- Significant Problem management experience relating to software systems
- Deployment experience in at least one major system in a healthcare setting
- Experience of Cerner Millennium system management
Desirable
- Broad understanding of NHS clinical and administrative processes
- NHS data standards and reporting Requirements
Knowledge
Essential
- Practical knowledge of Cerner Millennium and related tools
- Cerner Service Management knowledge
Skills
Essential
- The ability to work with confidence autonomously, using own initiative to solve problems and make decisions
- Significant technical ability on complex enterprise clinical systems
- The ability to set own objectives and meet targets that are in place
- Keyboard or alternative computer input device proficiency
- Must be able to input critical data accurately and at high speed.
- Proficient in Quality Assurance Techniques
- Ability to supervise and monitor less experienced staff
Other
Essential
- Open minded with a positive attitude
- Well organised with a professional approach
- Knowledge of equal opportunities and an understanding of its importance
- Effective leadership, interpersonal and communication skills
- Ability to command respect and to create a sense of community amongst the members of the project team
- Excellent written and verbal communication skills
- Confident, robust and resilient and with the drive to complete
- Capable of independent judgement
- Sufficient to perform the duties of the post with any aids and adaptations
Person Specification
Qualifications
Essential
- Educated to A level Standard
- A relevant first-degree, or equivalent qualification
Desirable
- ITIL green badge equivalent in service management
- PRINCE2 foundation equivalent in project management
Experience
Essential
- Effective communication and influencing skills
- Strong presentation and facilitation skills
- Good systems and business analysis skills
- Experience in working in a Service Management environment
- Significant Problem management experience relating to software systems
- Deployment experience in at least one major system in a healthcare setting
- Experience of Cerner Millennium system management
Desirable
- Broad understanding of NHS clinical and administrative processes
- NHS data standards and reporting Requirements
Knowledge
Essential
- Practical knowledge of Cerner Millennium and related tools
- Cerner Service Management knowledge
Skills
Essential
- The ability to work with confidence autonomously, using own initiative to solve problems and make decisions
- Significant technical ability on complex enterprise clinical systems
- The ability to set own objectives and meet targets that are in place
- Keyboard or alternative computer input device proficiency
- Must be able to input critical data accurately and at high speed.
- Proficient in Quality Assurance Techniques
- Ability to supervise and monitor less experienced staff
Other
Essential
- Open minded with a positive attitude
- Well organised with a professional approach
- Knowledge of equal opportunities and an understanding of its importance
- Effective leadership, interpersonal and communication skills
- Ability to command respect and to create a sense of community amongst the members of the project team
- Excellent written and verbal communication skills
- Confident, robust and resilient and with the drive to complete
- Capable of independent judgement
- Sufficient to perform the duties of the post with any aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
