Job summary
An exciting opportunity has arisen for band 2 Health Care Support Workers in the Renal Medicine, Transplantation & Urology units at Royal London, Barts Health within the Medicine Division.
Working closely with the nursing team the post holder will become a member of the department who implements prescribed care and undertakes administrative activities as directed by a registered nurse and senior nursing team.
You will be expected to:
- provide direct assistance to registered nursing staff when required, safely, utilising electronic and mechanical/ manual equipment.
- Undertake and record clinical activities and observations, as directed by the Registered Nurse.
- Have excellent communication skills
- Be flexible and reliable
Main duties of the job
The Nursing Assistant works under the direction / supervision of qualified nurses to plan and prioritize patient care. In addition the Nursing Assistant is proactive in monitoring and anticipating patients' needs within the boundaries of the Job Description.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
Communication Core Dimension Level 2Communicate with a range of people on a range of matters1. Provide recreational and conversational support for patients and is aware of the general needs of good communication.2. Assist in the reception of new patients and visitors. Offer and prepare light refreshments where appropriate. Show patients/visitors around the ward when required. Assist the registered nurse with the support of distressed visitors or relatives.3. Ensure effective communication with all staff, patients and relatives, maintaining confidentiality at all times.4. Ensure that all relevant information is relayed to nursing staff in a timely manner.Personal and People Development Core Dimension Level 2Develop own knowledge and skills and provide information to others to help their development5. The post holder is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job and other training as required.6. Participate in in-service training and seminars as appropriate.7. Act as role model to other Nursing Assistants, Student Nurses and other staff as appropriate.Health, Safety and Security Core Dimension Level 1Assist in maintaining own and others health, safety and security8. The post holder is required to familiarise him/herself with and comply with the Trusts policies and procedures9. The post holder must at all times respect patient confidentiality and in particular the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act (1998), the Caldicott principles and the common law duty of confidentiality10. The post holder must be aware of individual responsibilities under the Health & Safety at Work Act and identify and report as necessary any untoward accident, incident or potentially hazardous environment11. When moving people and goods, the post holder must complete the relevant training as appropriate to the action, e.g. use of hoists.12. Assist with the safe-keeping of patients property and valuables.13. Assist with the obtaining, maintenance, cleaning and storage of equipment.14. Assist in maintaining a safe and healthy working environment.15. Assist the Senior Sister/Charge Nurse in monitoring and maintaining cleaning standards on the ward.16. Ensure clean and dirty laundry is stored appropriately.17. Have a personal obligation to act to reduce healthcare-associated infections (HCAIs). He/she must attend mandatory training in Infection Control and be compliant with all measures required by the trust to reduce HCAIs. The post holder must be familiar with the Trusts Infection Control Policies, including those that apply to his/her duties, such as Hand Decontamination Policy, Personal protective Equipment Policy, Safe procedures for using aseptic techniques and safe disposal of sharps.Service Improvement Core Dimension Level 1Make changes in own practice and offer suggestions for improving services18. Maintain upkeep of the patients bed area, ensuring that the patients space is respected including attending to fruit and flowers. Replace oxygen and suction as required.19. Unpack stock and maintain stock levels20. The post holder may be required to undertake duties at any location within the Trust in order to meet the needs of the service.Quality Core Dimension Level 2Maintain quality in own work and encourage others to do so.21. Maintain a courteous and helpful manner at all times.22. Maintain privacy and dignity of patients.Equality and Diversity Core Dimension Level 2Support equality and value diversity.23. The post holder must at all times carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy24. Identifies and takes action when own or others behaviour undermines equality and diversity25. Take account of own behaviour and its effect on others26. Respect the customs, values and spiritual beliefs of others and assist them in fulfilling these needs.Assessment and Care Planning to Meet Health and Wellbeing Needs Specific Dimension Level 2Contribute to assessing health and wellbeing needs and planning how to meet those needs.27. Accurately measure and record observations of temperature, pulse, respirations, blood pressure, oxygen saturation levels, height and weight. Demonstrate an understanding of normal results and the importance of reporting abnormal readings to a qualified nurse.28. Empty all drainage bags and bedpans. Measure all output and record on the designated chart. Demonstrate an understanding of normal output and the importance of reporting abnormal output to a qualified nurse.29. Test the urine and BM Stix of designated patients. Report and record abnormalities to a trained nurse.30. Send samples to the laboratory when necessary.31. Participate in admission of patients as appropriate and prepare patients for dischargeProvision of Care to Meet Health and Wellbeing Needs Specific Dimension Level 2Undertake care activities to meet the health and wellbeing needs of individuals with a greater degree of dependency.32. Assist in meeting the nutritional needs of the patients by ordering and distributing meals and refreshments, as required. Assisting patients with their nutrition and fluid intake, ensuring all meals, supplements and drinks are placed within reach. Record fluid and nutrition intake and report and record any concerns.33. Assist patients with hygiene needs at the bedside or in the bathroom including eye, mouth and catheter care. Report and record any changes or abnormalities.34. Assist patients with the use of commodes, bedpans and toilet and cleaning of such equipment.35. Assist with turning, moving and re-positioning patients using manual handling aids.36. Assist patients with mobilization.37. Assist with cleaning and making occupied and unoccupied beds38. Assist nurses in performing last offices.39. Assist in preparing and supporting patients for procedures/investigations.40. Escort patients to other departments who do not require nursing assistance as directed by a qualified nurse.41. Prepare and clear trolleys/ equipment for proceduresInformation Processing Specific Dimension Level 1Input, Store and Provide Data and Information42. Assist in routine clerical duties of ward team, such as receiving calls/messages and relay message in a timely and appropriate manner, retrieving/filing patients notes and X-Rays, collection of mail and use of the Patient Administration System (PAS), Electronic Patients Records(EPR) or Care Record Service(CRS) and Filemaker.43. The post holder is expected to develop IT skills.44. Organise transport as required for patients in consultation with the nurse in charge
Job description
Job responsibilities
Communication Core Dimension Level 2Communicate with a range of people on a range of matters1. Provide recreational and conversational support for patients and is aware of the general needs of good communication.2. Assist in the reception of new patients and visitors. Offer and prepare light refreshments where appropriate. Show patients/visitors around the ward when required. Assist the registered nurse with the support of distressed visitors or relatives.3. Ensure effective communication with all staff, patients and relatives, maintaining confidentiality at all times.4. Ensure that all relevant information is relayed to nursing staff in a timely manner.Personal and People Development Core Dimension Level 2Develop own knowledge and skills and provide information to others to help their development5. The post holder is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job and other training as required.6. Participate in in-service training and seminars as appropriate.7. Act as role model to other Nursing Assistants, Student Nurses and other staff as appropriate.Health, Safety and Security Core Dimension Level 1Assist in maintaining own and others health, safety and security8. The post holder is required to familiarise him/herself with and comply with the Trusts policies and procedures9. The post holder must at all times respect patient confidentiality and in particular the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act (1998), the Caldicott principles and the common law duty of confidentiality10. The post holder must be aware of individual responsibilities under the Health & Safety at Work Act and identify and report as necessary any untoward accident, incident or potentially hazardous environment11. When moving people and goods, the post holder must complete the relevant training as appropriate to the action, e.g. use of hoists.12. Assist with the safe-keeping of patients property and valuables.13. Assist with the obtaining, maintenance, cleaning and storage of equipment.14. Assist in maintaining a safe and healthy working environment.15. Assist the Senior Sister/Charge Nurse in monitoring and maintaining cleaning standards on the ward.16. Ensure clean and dirty laundry is stored appropriately.17. Have a personal obligation to act to reduce healthcare-associated infections (HCAIs). He/she must attend mandatory training in Infection Control and be compliant with all measures required by the trust to reduce HCAIs. The post holder must be familiar with the Trusts Infection Control Policies, including those that apply to his/her duties, such as Hand Decontamination Policy, Personal protective Equipment Policy, Safe procedures for using aseptic techniques and safe disposal of sharps.Service Improvement Core Dimension Level 1Make changes in own practice and offer suggestions for improving services18. Maintain upkeep of the patients bed area, ensuring that the patients space is respected including attending to fruit and flowers. Replace oxygen and suction as required.19. Unpack stock and maintain stock levels20. The post holder may be required to undertake duties at any location within the Trust in order to meet the needs of the service.Quality Core Dimension Level 2Maintain quality in own work and encourage others to do so.21. Maintain a courteous and helpful manner at all times.22. Maintain privacy and dignity of patients.Equality and Diversity Core Dimension Level 2Support equality and value diversity.23. The post holder must at all times carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy24. Identifies and takes action when own or others behaviour undermines equality and diversity25. Take account of own behaviour and its effect on others26. Respect the customs, values and spiritual beliefs of others and assist them in fulfilling these needs.Assessment and Care Planning to Meet Health and Wellbeing Needs Specific Dimension Level 2Contribute to assessing health and wellbeing needs and planning how to meet those needs.27. Accurately measure and record observations of temperature, pulse, respirations, blood pressure, oxygen saturation levels, height and weight. Demonstrate an understanding of normal results and the importance of reporting abnormal readings to a qualified nurse.28. Empty all drainage bags and bedpans. Measure all output and record on the designated chart. Demonstrate an understanding of normal output and the importance of reporting abnormal output to a qualified nurse.29. Test the urine and BM Stix of designated patients. Report and record abnormalities to a trained nurse.30. Send samples to the laboratory when necessary.31. Participate in admission of patients as appropriate and prepare patients for dischargeProvision of Care to Meet Health and Wellbeing Needs Specific Dimension Level 2Undertake care activities to meet the health and wellbeing needs of individuals with a greater degree of dependency.32. Assist in meeting the nutritional needs of the patients by ordering and distributing meals and refreshments, as required. Assisting patients with their nutrition and fluid intake, ensuring all meals, supplements and drinks are placed within reach. Record fluid and nutrition intake and report and record any concerns.33. Assist patients with hygiene needs at the bedside or in the bathroom including eye, mouth and catheter care. Report and record any changes or abnormalities.34. Assist patients with the use of commodes, bedpans and toilet and cleaning of such equipment.35. Assist with turning, moving and re-positioning patients using manual handling aids.36. Assist patients with mobilization.37. Assist with cleaning and making occupied and unoccupied beds38. Assist nurses in performing last offices.39. Assist in preparing and supporting patients for procedures/investigations.40. Escort patients to other departments who do not require nursing assistance as directed by a qualified nurse.41. Prepare and clear trolleys/ equipment for proceduresInformation Processing Specific Dimension Level 1Input, Store and Provide Data and Information42. Assist in routine clerical duties of ward team, such as receiving calls/messages and relay message in a timely and appropriate manner, retrieving/filing patients notes and X-Rays, collection of mail and use of the Patient Administration System (PAS), Electronic Patients Records(EPR) or Care Record Service(CRS) and Filemaker.43. The post holder is expected to develop IT skills.44. Organise transport as required for patients in consultation with the nurse in charge
Person Specification
Qualifications
Essential
- Basic level or equivalent in literacy, numeracy, ICT & Communication
Desirable
Experience
Desirable
Knowledge
Essential
- Understanding of job role
- Knowledge of need for prevention of cross infection
- Understands the need for confidentiality
- Demonstrates an understanding of the need for patient focused care
Desirable
- Awareness of physical, psychological and social needs of patients
Person Specification
Qualifications
Essential
- Basic level or equivalent in literacy, numeracy, ICT & Communication
Desirable
Experience
Desirable
Knowledge
Essential
- Understanding of job role
- Knowledge of need for prevention of cross infection
- Understands the need for confidentiality
- Demonstrates an understanding of the need for patient focused care
Desirable
- Awareness of physical, psychological and social needs of patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
