Job summary
Barts Health NHS Trust is one of UK's top teaching hospitals, in the rapidly growing North East of London where through a programme of unprecedented investment Britain's biggest hospital aims to improve services and most of the needs of our local population.
Job Title: Failsafe Officer (Band 4)
Job overview
The Ophthalmology service at Whipps Cross hospital is excited to present an exciting opportunity for a Band 4 Glaucoma Failsafe Officer to join our team.
In this position, you will oversee a range of automated reports and waiting lists to ensure that patients receive timely and urgent care. Your responsibilities will also include implementing precautionary measures to prevent any potential issues or incidents.
The role demands a systematic and detail-oriented approach, along with the capacity to effectively prioritise and organise tasks. Proficiency in Excel is crucial for analysing Failsafe Spreadsheets and databases. The ability to work independently and collaboratively with various teams is vital. Strong communication skills are essential for interactions with both patients and multi-disciplinary clinical teams.
For further information please contact any of:
Moreen Diimu, Service Delivery Manager (moreen.diimu@nhs.net)
Mobile: 07743929390
Main duties of the job
Glaucoma services are specifically designed to mitigate the risk of vision impairment for individuals affected by these conditions. This is achieved through a comprehensive approach that prioritises early detection and timely treatment. By identifying and addressing glaucoma at its earliest stages, we endeavour to safeguard and enhance the visual health and quality of life for our patients, ultimately aiming to preserve their long-term vision.
The failsafe processes are being expanded to include additional high-impact areas in Glaucoma care. This ensures that if any deviations occur in patient pathways, established protocols swiftly address and secure a reliable course of action.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to A-level standard or equivalent qualification
Desirable
- City & Guilds Administration qualification or equivalent
Experience
Essential
- Experience of working with spreadsheets.
- Ability to work with different databases.
- Ability to analyse complex data and present in a simple summary
- Ability to provide support to junior staff
Desirable
- Experience of working within the NHS
- Experience in the use of NHS databases' such as Cerner
- Experience of supervising a team
Knowledge
Essential
- Knowledge of a patient administration system or other similar system
Desirable
- Up to date knowledge on failsafe processes and requirements
Skills
Essential
- Excellent working knowledge of windows applications including word, outlook and excel
- Methodical and logical approach to work prioritisation and planning
- Pro-active with the ability to use own initiative
- Able to monitor quality of own work and others
- Ability to communicate complicated data to other organisations and more senior managers
- Excellent time management skills
- Ability to work under pressure
- Be able to take part in a team environment
Desirable
Person Specification
Qualifications
Essential
- Educated to A-level standard or equivalent qualification
Desirable
- City & Guilds Administration qualification or equivalent
Experience
Essential
- Experience of working with spreadsheets.
- Ability to work with different databases.
- Ability to analyse complex data and present in a simple summary
- Ability to provide support to junior staff
Desirable
- Experience of working within the NHS
- Experience in the use of NHS databases' such as Cerner
- Experience of supervising a team
Knowledge
Essential
- Knowledge of a patient administration system or other similar system
Desirable
- Up to date knowledge on failsafe processes and requirements
Skills
Essential
- Excellent working knowledge of windows applications including word, outlook and excel
- Methodical and logical approach to work prioritisation and planning
- Pro-active with the ability to use own initiative
- Able to monitor quality of own work and others
- Ability to communicate complicated data to other organisations and more senior managers
- Excellent time management skills
- Ability to work under pressure
- Be able to take part in a team environment
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
