Job summary
e-Rostering Specialist Band 5 - e-Rostering Support Team
Barts Health NHS Trust was established on 1 April 2012,consists of five local hospital sites: Mile End Hospital, The Royal London Hospital, Newham University Hospital, St Bartholomew's Hospital and Whipps Cross University Hospital. It is one of Britain's leading healthcare providers and one of the largest trusts in the NHS delivering high quality clinical care to a population of 2.5 million people in east London and further afield.
We are looking for 3 WTE e-Rostering Specialists with excellent experience of supporting an e-Rostering software system, to work as members of the e-Rostering Team.
The post holder will be required to provide support of the e-Rostering system throughout the Trust. The post holder should be available to start as soon as possible and will be expected to interact with all levels of staff.
You will be able to work on your own initiative in a fast paced and stressful environment and have excellent written and verbal communication skills. You must also be a strong team player.
Main duties of the job
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
About us
Candidates applying should have been involved in developing and delivering training courses and will be required to manage the quality of delivery and knowledge transfer workshops ensuring the quality is monitored and improved where necessary. You will also be able to deliver the training sessions to groups of staff and on a one to one basis.
You must have an excellent working knowledge of Microsoft Word, Excel and PowerPoint and be able to use them to produce and deliver training and management information.
Some experience of configuring a database system, setting up records and minor maintenance tasks is essential.
You will need to have experience of dealing with difficult situations both face to face and over the telephone with positive outcomes.
An understanding and working knowledge of HealthRoster (e-Rostering System) is essential.
Job description
Job responsibilities
Prince 2 Practitioners qualification or equivalent experience is desirable as this is an excellent way of understanding working projects regulations within an NHS environment.
You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.
All candidates must be proficient to perform the duties of the post with any aids and adaptations necessary.
For further information, please contact Tracy Brown, Head of e-Rostering at tracy.brown23@nhs.net
Job description
Job responsibilities
Prince 2 Practitioners qualification or equivalent experience is desirable as this is an excellent way of understanding working projects regulations within an NHS environment.
You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.
All candidates must be proficient to perform the duties of the post with any aids and adaptations necessary.
For further information, please contact Tracy Brown, Head of e-Rostering at tracy.brown23@nhs.net
Person Specification
Qualifications
Essential
- Degree level qualification or relevant experience
Desirable
- Prince 2 Practitioners qualification or equivalent experience
- Formal training qualification
Experience
Essential
- Experience in working with an e-Rostering system, preferably HealthRoster
- Previous experience of NHS or other organization's information systems
- Experience of planning and designing training sessions
- Experience of delivering training and presentations to groups of staff and on 1-1 basis
- Experience of dealing with difficult situations both face to face and over the telephone with positive outcomes
- Experience of database administration
- Substantial experience of working within a project environment, including planning and delivery of activities
- Previous experience of NHS or other organization's information systems
- Previous experience or working in an administrative capacity dealing with a wide range of people and tasks.
- Experience of complex problem solving and supporting others to develop this skill.
- Demonstrable experience of change management associated with new data and information workflows and the development and update of system KPIs
- Experience of deploying a software system to accurately meet business needs
- Experience of implementing testing plans to ensure that requirements are met
- Previous experience of planning, supporting and ensuring timely deployment of a software application.
- Experience of generating and analysing reports and documents which contain complex data
- Evidence of managing projects/tasks/responsibilities with minimum guidance
- Previous experience of working with IT systems e.g. ESR
- Demonstrate an understanding of NHS HR procedures
- Sound understanding of the complexities of an acute teaching hospital
Desirable
- Evidence of managing projects/tasks/responsibilities with minimum guidance
Knowledge
Essential
- Detailed understanding of rostering, HealthRoster preferably
- Excellent knowledge of Microsoft Office products including Excel and ability to produce and deliver management information
Desirable
- Excellent understanding of working regulations and guidelines e.g. EWTD, New Deal or the Consultant Contract
- Knowledge of Trust
- Knowledge of Change management methodology
Skills
Essential
- Ability to work effectively as part of a team dealing with people and situations sensitively and appropriately, remaining calm and polite at all time
- Ability to communicate with all levels of the organisation and with differing staff groups, providing support and guidance in a positive way
- Ability to manage own workload with minimum supervision and use own initiative
- Ability to tailor and deliver training to meet specific needs to the target audience on a group and 1-1 basis
- Strong presentation skills being able to address small and large groups
- Ability to produce appropriate training and learning materials including PowerPoint.
- Ability to interpret and explain complex issues in a logical and practical manner
- Ability to work in a confidential manner and apply skills of tact and diplomacy when dealing with sensitive issues.
- High attention to detail and accurate and timely data input
- Excellent customer service skills and an understanding of how these contribute to effective and efficient practices.
- Ability to work in a busy office in a team orientated environment
- Proven analytical skills to gather, interpret and analyse complex data and system faults
- Ability to incorporate the views of service users and carers using a range of approaches, weighing up advantages and disadvantages
- Ability to challenge and to persuade others to change their working practices in order to take best advantage of the rostering system
- Ability to handle conflict where parties disagree with requirements and process changes
- Ability to make logical, well-reasoned decisions from a range of complex facts and opinions, some of which may contradict others, in order to arrive at solutions to satisfy the needs of the business.
- Ability to build on others suggestions and ideas and can suggests new way to improve their own work
Desirable
Person Specification
Qualifications
Essential
- Degree level qualification or relevant experience
Desirable
- Prince 2 Practitioners qualification or equivalent experience
- Formal training qualification
Experience
Essential
- Experience in working with an e-Rostering system, preferably HealthRoster
- Previous experience of NHS or other organization's information systems
- Experience of planning and designing training sessions
- Experience of delivering training and presentations to groups of staff and on 1-1 basis
- Experience of dealing with difficult situations both face to face and over the telephone with positive outcomes
- Experience of database administration
- Substantial experience of working within a project environment, including planning and delivery of activities
- Previous experience of NHS or other organization's information systems
- Previous experience or working in an administrative capacity dealing with a wide range of people and tasks.
- Experience of complex problem solving and supporting others to develop this skill.
- Demonstrable experience of change management associated with new data and information workflows and the development and update of system KPIs
- Experience of deploying a software system to accurately meet business needs
- Experience of implementing testing plans to ensure that requirements are met
- Previous experience of planning, supporting and ensuring timely deployment of a software application.
- Experience of generating and analysing reports and documents which contain complex data
- Evidence of managing projects/tasks/responsibilities with minimum guidance
- Previous experience of working with IT systems e.g. ESR
- Demonstrate an understanding of NHS HR procedures
- Sound understanding of the complexities of an acute teaching hospital
Desirable
- Evidence of managing projects/tasks/responsibilities with minimum guidance
Knowledge
Essential
- Detailed understanding of rostering, HealthRoster preferably
- Excellent knowledge of Microsoft Office products including Excel and ability to produce and deliver management information
Desirable
- Excellent understanding of working regulations and guidelines e.g. EWTD, New Deal or the Consultant Contract
- Knowledge of Trust
- Knowledge of Change management methodology
Skills
Essential
- Ability to work effectively as part of a team dealing with people and situations sensitively and appropriately, remaining calm and polite at all time
- Ability to communicate with all levels of the organisation and with differing staff groups, providing support and guidance in a positive way
- Ability to manage own workload with minimum supervision and use own initiative
- Ability to tailor and deliver training to meet specific needs to the target audience on a group and 1-1 basis
- Strong presentation skills being able to address small and large groups
- Ability to produce appropriate training and learning materials including PowerPoint.
- Ability to interpret and explain complex issues in a logical and practical manner
- Ability to work in a confidential manner and apply skills of tact and diplomacy when dealing with sensitive issues.
- High attention to detail and accurate and timely data input
- Excellent customer service skills and an understanding of how these contribute to effective and efficient practices.
- Ability to work in a busy office in a team orientated environment
- Proven analytical skills to gather, interpret and analyse complex data and system faults
- Ability to incorporate the views of service users and carers using a range of approaches, weighing up advantages and disadvantages
- Ability to challenge and to persuade others to change their working practices in order to take best advantage of the rostering system
- Ability to handle conflict where parties disagree with requirements and process changes
- Ability to make logical, well-reasoned decisions from a range of complex facts and opinions, some of which may contradict others, in order to arrive at solutions to satisfy the needs of the business.
- Ability to build on others suggestions and ideas and can suggests new way to improve their own work
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
