Job summary
Associate Director of Site Operations - Newham University Hospital
Full time - Band 8d
Reporting directly to the Director of Operations, the Associate Director of Site Operations will lead the clinical site operations function, working closely with the four clinical divisions to effectively coordinate site operations and service delivery to ensure the highest quality patient care, patient experience and operational performance at all times. The post-holder will play a key role in improving our management of key resources (beds, workforce and capacity) and our coordinated response to a broad variety of predictable and unpredictable pressures, ensuring that clinical quality, patient experience, efficiency and operational performance are the core-focus of daily operational management and planning across our hospital sites.
Main duties of the job
Key responsibilities:
- Leading and developing the trust site management strategy and site operations function (teams, pathways and processes);
- Leading NUH's discharge team and ensuring efficient and high quality discharge planning;
- Ensuring an effective daily rhythm and structure of site management operations and trust-wide escalation policy and practice both in and out of hours;
- Ensuring effective reporting and communication regarding site management status, required service responses and associated performance;
- Leading emergency planning for the site and ensuring effective preparation for major incidents and other business continuity demands;
- Leading and coordinating the management of incidents and planned works across divisions and sites, working with infrastructure teams including facilities, estates and IT/digital; and
- Working with divisional and estates teams to provide both expert advice and implementation leadership regarding site master planning and clinical site reconfiguration projects.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
If youd like to discuss the post, please contact John Middleton Director of Operations at john.middleton4@nhs.net
Job description
Job responsibilities
If youd like to discuss the post, please contact John Middleton Director of Operations at john.middleton4@nhs.net
Person Specification
Knowledge and Qualifications
Essential
- o Education to degree level or equivalent qualification and or experience in nursing/health related subject
- o In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent.
- o Evidence of further professional academic or management studies
Desirable
- o Postgraduate management diploma or equivalent
- o Masters degree of equivalent experience
Experience
Essential
- o Significant experience either clinical or Managerial experience in an Emergency department
- oExperience of managing site and discharge teams
- oEvidence of leading successful teams
- oEvidence of professional leadership
- oExperience of managing practice performance
- oExperience in emergency planning
- oEvidence of implementing changes in improving patient care
- oEvidence of auditing practice
- oEvidence of presenting complex information
- o Proven experience of managing a significant service budget
- o Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
- o Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization
- o Successful delivery of significant organisational change
- o Evidence of a track record in change management
- o Experience of managing people and teams
- o Leading capacity planning, influencing behaviours of external bodies.
Desirable
- oPrior achievement in devising effective strategies to manage patient flow
- o Experience in developing creative solutions to problems
- o Involvement in NHS service development and reconfiguration.
Skills and Abilities
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines.
- Demonstrable ability in: o Strategic Planning o Inter-agency communication and negotiation Project management o Implementing change and evaluation o Analytical skills
- o Influencing and creativity
- o Good understanding of inter-agency working
- o Planning, developing and implementing strategies
- o Development and implementation of active and effective communication systems
- o In managing others, has an approach which is both inclusive and developmental
Person Specification
Knowledge and Qualifications
Essential
- o Education to degree level or equivalent qualification and or experience in nursing/health related subject
- o In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent.
- o Evidence of further professional academic or management studies
Desirable
- o Postgraduate management diploma or equivalent
- o Masters degree of equivalent experience
Experience
Essential
- o Significant experience either clinical or Managerial experience in an Emergency department
- oExperience of managing site and discharge teams
- oEvidence of leading successful teams
- oEvidence of professional leadership
- oExperience of managing practice performance
- oExperience in emergency planning
- oEvidence of implementing changes in improving patient care
- oEvidence of auditing practice
- oEvidence of presenting complex information
- o Proven experience of managing a significant service budget
- o Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
- o Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization
- o Successful delivery of significant organisational change
- o Evidence of a track record in change management
- o Experience of managing people and teams
- o Leading capacity planning, influencing behaviours of external bodies.
Desirable
- oPrior achievement in devising effective strategies to manage patient flow
- o Experience in developing creative solutions to problems
- o Involvement in NHS service development and reconfiguration.
Skills and Abilities
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines.
- Demonstrable ability in: o Strategic Planning o Inter-agency communication and negotiation Project management o Implementing change and evaluation o Analytical skills
- o Influencing and creativity
- o Good understanding of inter-agency working
- o Planning, developing and implementing strategies
- o Development and implementation of active and effective communication systems
- o In managing others, has an approach which is both inclusive and developmental
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
