Job summary
Are you looking for a role that is challenging , varied, working with a wide range of people ? The Senior Administrator is a newly created based within Radiology and could be for you.
We are looking for a Senior Administrator to join our expanding Administration team to cover all administration functions/areas within the department and have a proven administration experience within a Radiology department . A good understanding of the functions within reception and booking teams is essential. The role offers some day to day operational management, under the supervision of the Patient Access Co-ordinators and will be key to supporting key initiatives within the department.
Main duties of the job
On a daily basis you will required to ensure your area is resourced to meet service demands and support any gaps.
With the support of the Patient Access Co-ordinators you will monitor and manage Diagnostic waiting lists for your area.
Play a lead role in implementing key initiatives within the administration team.
Manage and support Band 2 Admin & Clerical staff in your area.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
Essential
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
- NVQ Level 3 in Business & Administration or equivalent experience/knowledge
Knowledge
Essential
- Understanding of DM01 targets
- Understanding of national cancer targets
- IT & Computer literate
- Understanding of Risk Management, Data Protection and Information Governance.
Desirable
- Experience of using RIS, OASIS, and IEP in an NHS environment.
Experience
Essential
- Experience of leadership and building a team.
- Experience of working with key stakeholders to achieve set outcomes.
- Experience of accurate data entry on a PC.
Desirable
- Proven HR management capability shown, including leading a team.
- Experience in the recruitment & selection processes of staff.
Communication
Essential
- Ability to communicate effectively at all levels, in different forms of communication.
- Diplomacy and ability to deal with difficult situations
- Ability to communicate effectively at all levels.
- Experience of coaching and mentoring new users of systems.
Desirable
- Able to deal effectively with challenging or sensitive staff issues, e.g. performance, within Trust processes and legislative frameworks
Skills
Essential
- Able to utilise data to support decision making
- Able to support service delivery to patients including management of waiting lists.
- Able to work in a high pressured environment & work to deadlines
- Have a positive 'can do' attitude combining an enthusiastic and intelligent approach to work
- Be approachable and have good listening skills with positive effect
- Honest and trustworthy and able to maintain strict confidentiality at all times
Person Specification
Qualifications
Essential
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
- NVQ Level 3 in Business & Administration or equivalent experience/knowledge
Knowledge
Essential
- Understanding of DM01 targets
- Understanding of national cancer targets
- IT & Computer literate
- Understanding of Risk Management, Data Protection and Information Governance.
Desirable
- Experience of using RIS, OASIS, and IEP in an NHS environment.
Experience
Essential
- Experience of leadership and building a team.
- Experience of working with key stakeholders to achieve set outcomes.
- Experience of accurate data entry on a PC.
Desirable
- Proven HR management capability shown, including leading a team.
- Experience in the recruitment & selection processes of staff.
Communication
Essential
- Ability to communicate effectively at all levels, in different forms of communication.
- Diplomacy and ability to deal with difficult situations
- Ability to communicate effectively at all levels.
- Experience of coaching and mentoring new users of systems.
Desirable
- Able to deal effectively with challenging or sensitive staff issues, e.g. performance, within Trust processes and legislative frameworks
Skills
Essential
- Able to utilise data to support decision making
- Able to support service delivery to patients including management of waiting lists.
- Able to work in a high pressured environment & work to deadlines
- Have a positive 'can do' attitude combining an enthusiastic and intelligent approach to work
- Be approachable and have good listening skills with positive effect
- Honest and trustworthy and able to maintain strict confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
