Clinical Support Worker - B6 ENT OPD (Fixed Term Post)

The Dudley Group NHS Foundation Trust

Information:

This job is now closed

Job summary

We are delighted to welcome clinical support worker applications to B6 outpatients. B6 OPD is a busy ENT/Maxillo facial outpatient department based in Russells Hall Hospital. The department provides routine, rapid access and emergency appointments Monday to Friday. Initially a fixed term or secondment position for 6 months.

We are searching for a caring individual who understands the specialist needs of our patients and is able to display compassion and patience at all times.

The successful applicant will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.

Main duties of the job

The Clinical Support Worker will work together with members of the Nursing / Midwifery Medical Team and contribute to the implementation of a high standard of patient care.

He/she will communicate effectively with other members of the health care team, patients and relatives and recognise and report to the appropriate person changes in the patient's condition, which may require the intervention of others.

He/she will communicate to the Team Leader any clinic administrative/organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the ENT outpatient service.

For new appointments only: The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills, in house development programme and NVQ level 2 in Care within an agreed timescale.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

253-0924-6541890

Job locations

Russells Hall Hospital

Pensnett Rd

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications & Education

Essential

  • NVQ level II in care
  • English and Maths Qualifications at one of the following academic levels/grades:- o Level - Grade A to C o CSE Grade 1 only o GCSE Grade A to C o GCSE Grade 9 to 4 o Functional skills Level 2

Personal Qualities

Essential

  • Demonstrates respect for patient dignity

Skills & Experience

Essential

  • Previous experience of caring for people
  • Experience of customer care or dealing with the public

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
Person Specification

Qualifications & Education

Essential

  • NVQ level II in care
  • English and Maths Qualifications at one of the following academic levels/grades:- o Level - Grade A to C o CSE Grade 1 only o GCSE Grade A to C o GCSE Grade 9 to 4 o Functional skills Level 2

Personal Qualities

Essential

  • Demonstrates respect for patient dignity

Skills & Experience

Essential

  • Previous experience of caring for people
  • Experience of customer care or dealing with the public

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Rd

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Rd

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Nurse / CNS

Kim Brookes

kim.brookes@nhs.net

01384456111

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

253-0924-6541890

Job locations

Russells Hall Hospital

Pensnett Rd

Dudley

DY1 2HQ


Supporting documents

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