Job summary
Are you looking for a busy varied role ?
We are looking for an experienced administrator to join our busy Radiology Admin team, primarily within our booking team. This role may offer the opportunity to work across all 3 sites within the Dudley Group of Hospitals.
Main duties of the job
To attend patients on the CRIS system
To book appointments using the Cris system
To deal with queries regarding referrals or appointments
To transfer and import Radiology Images
To update patient details on PAS system
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
Essential
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
Desirable
- ECDL
- NVQ Level 2 in Customer Service
Knowledge
Essential
- Understanding of Risk Management, Data Protection and Information Governance
- Knowledge and understanding of Trust values & behaviours
Desirable
- Experience of using RIS, and OASIS , IEP or similar systems in a NHS environment
- Understanding Radiology workflows
Experience
Essential
- Knowledge and experience of accurate Data Entry on a PC
- Able to cope in a pressurised environment
Desirable
- Customer service Experience
communication
Essential
- Able to work using own initiative and as part of a team
- Able to communicate with staff and members of the public at all levels
Desirable
- Experience to coach and mentor new users of system
Person Specification
Qualifications
Essential
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
Desirable
- ECDL
- NVQ Level 2 in Customer Service
Knowledge
Essential
- Understanding of Risk Management, Data Protection and Information Governance
- Knowledge and understanding of Trust values & behaviours
Desirable
- Experience of using RIS, and OASIS , IEP or similar systems in a NHS environment
- Understanding Radiology workflows
Experience
Essential
- Knowledge and experience of accurate Data Entry on a PC
- Able to cope in a pressurised environment
Desirable
- Customer service Experience
communication
Essential
- Able to work using own initiative and as part of a team
- Able to communicate with staff and members of the public at all levels
Desirable
- Experience to coach and mentor new users of system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
