Job summary
The enhanced care team offer additional support across all the wards and departments for patients who may require additional support due to, unfamiliar surroundings, medication, mental health issues or challenging behavioural needs.
Enhanced care is an integral part of a therapeutic plan and ensures the safe and sensitive monitoring of a patients physical and psychological wellbeing, whilst building therapeutic relationships. Enhanced care could be supporting 'cohorted' or patients who require 1-1 support.
Main duties of the job
They post holder be responsible for the effective and efficient operational management of the enhanced care team. The enhanced care team leader will be responsible for working within the set budget, clinical governance, and staff development and training.The post holder will be expected to provide professional leadership within the clinical area and provide direction, and inspirational leadership to all members of the multi-disciplinary team working with the enhanced care team. The post holder will be involved in the development of protocols / guidelines and patient information.
They will work collaboratively with ward teams and the Liaison Psychiatry Service to ensure patients receive effective, high quality clinical support to enhance mental health care, in accordance with the principles of least restriction.
The post holder will be responsible for ensuring that there are systems and processes for the planning, provision and review of enhanced care. The post holder will ensure that the enhanced care team deliver therapeutic engagement and interventions to patients with mental health conditions, cognitive impairment or those experiencing psychological distress.
They will provide regular reports on the effectiveness of the team in delivering quality care by reducing restrictive practices and incidents of harm.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Clinical responsibilities: to include level of responsibility for:
Lead the enhanced care team and build successful links between key professionals to support and promote effective multi-disciplinary team working.
Provide and assess Enhanced Care supervision to patients who have been assessed as needing additional support on the wards due to acute confusion (including Alzheimers and Dementia), mental health conditions, challenging behaviour or physical health conditions which are compromising the safety of the patient and/or others.
As a clinical leader provide support to the management team, participating in service and policy development.
Act as an effective role model and resource/advisor to colleagues, in the delivery of nursing care.
Work autonomously within the parameters of the role, directing, leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
Build and support colleagues to build positive therapeutic relationships with patients needing Enhanced Care Supervision ensuring that their physical and psychological needs are met.
Manage and oversee the deployment of the Enhanced Care Team in the delivery of enhanced observations to inpatient service users and those waiting in A&E. Prioritising resources in line with patient need and the skills, experience and competency required to deliver enhanced care.
Provide practical support and guidance (in collaboration with elderly care and mental health colleagues) to clinical teams
Manage patients with complex clinical and mental health conditions that pose a risk in maintaining a conducive and safe environment in which clinical and nursing care can be delivered.
Ensuring that patients are provided with accurate information about care in an accessible format to patients and their relatives / carers
Please see attached job description for further information.
Job description
Job responsibilities
Clinical responsibilities: to include level of responsibility for:
Lead the enhanced care team and build successful links between key professionals to support and promote effective multi-disciplinary team working.
Provide and assess Enhanced Care supervision to patients who have been assessed as needing additional support on the wards due to acute confusion (including Alzheimers and Dementia), mental health conditions, challenging behaviour or physical health conditions which are compromising the safety of the patient and/or others.
As a clinical leader provide support to the management team, participating in service and policy development.
Act as an effective role model and resource/advisor to colleagues, in the delivery of nursing care.
Work autonomously within the parameters of the role, directing, leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
Build and support colleagues to build positive therapeutic relationships with patients needing Enhanced Care Supervision ensuring that their physical and psychological needs are met.
Manage and oversee the deployment of the Enhanced Care Team in the delivery of enhanced observations to inpatient service users and those waiting in A&E. Prioritising resources in line with patient need and the skills, experience and competency required to deliver enhanced care.
Provide practical support and guidance (in collaboration with elderly care and mental health colleagues) to clinical teams
Manage patients with complex clinical and mental health conditions that pose a risk in maintaining a conducive and safe environment in which clinical and nursing care can be delivered.
Ensuring that patients are provided with accurate information about care in an accessible format to patients and their relatives / carers
Please see attached job description for further information.
Person Specification
Education and Training
Essential
- Current professional registration as an RMN/AHP/Social Worker with extensive experience of managing a caseload of patients.
- Educated to a degree level or equivalent experience in Healthcare service.
- Mentorship course
- Management qualification or equivalent experience
- Evidence of ongoing professional development in relevant area of speciality supplemented by specialist clinical, managerial training and CPD
Desirable
- Post graduate teaching certificate/module.
- Relevant post registered qualifications
- Safeguarding Adults Level 3
- PNA
Knowledge and Skills
Essential
- Ability to use own initiative and organise and prioritise own delegated workload
- Ability to demonstrate problem solving skills and to be flexible and adapt to changing situations
- Ability to function effectively under pressure and deal with the unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non-verbal) and good interpersonal skills.
- Ability to work effectively as a team player, as part of a multi-disciplinary team
- Well-developed IT skills
- Ability to work autonomously without direct supervision
- Able to chair multi-agency meetings
- Knowledge and experience of clinical governance
- Knowledge of patient discharge processes
- Knowledge of healthcare funding processes
- Knowledge of relevant legislation relating to patient care
Desirable
- Experience of taking part in reflective practice and clinical supervision activities
Experience
Essential
- Extensive experience of managing an area; including management of rotas, resources, budgets and staff.
- Experience in staff / practice development including undertaking appraisals, supervision and Personal Development Plans
- Recent Complex Care experience
- Evidence of working extensively within Mental Health Nursing / Social care settings
- Extensive experience of Mental Health Service Provision including the Mental Health Act 1983
- Experience of delivering/supporting training
Desirable
- An understanding of local health and social care commissioning
- Evidence of participation in using recognised assessment tools
- Experience of conducting own projects successfully and follow through action
- Experience of working with patients with a dual diagnosis - drug and alcohol
Person Specification
Education and Training
Essential
- Current professional registration as an RMN/AHP/Social Worker with extensive experience of managing a caseload of patients.
- Educated to a degree level or equivalent experience in Healthcare service.
- Mentorship course
- Management qualification or equivalent experience
- Evidence of ongoing professional development in relevant area of speciality supplemented by specialist clinical, managerial training and CPD
Desirable
- Post graduate teaching certificate/module.
- Relevant post registered qualifications
- Safeguarding Adults Level 3
- PNA
Knowledge and Skills
Essential
- Ability to use own initiative and organise and prioritise own delegated workload
- Ability to demonstrate problem solving skills and to be flexible and adapt to changing situations
- Ability to function effectively under pressure and deal with the unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non-verbal) and good interpersonal skills.
- Ability to work effectively as a team player, as part of a multi-disciplinary team
- Well-developed IT skills
- Ability to work autonomously without direct supervision
- Able to chair multi-agency meetings
- Knowledge and experience of clinical governance
- Knowledge of patient discharge processes
- Knowledge of healthcare funding processes
- Knowledge of relevant legislation relating to patient care
Desirable
- Experience of taking part in reflective practice and clinical supervision activities
Experience
Essential
- Extensive experience of managing an area; including management of rotas, resources, budgets and staff.
- Experience in staff / practice development including undertaking appraisals, supervision and Personal Development Plans
- Recent Complex Care experience
- Evidence of working extensively within Mental Health Nursing / Social care settings
- Extensive experience of Mental Health Service Provision including the Mental Health Act 1983
- Experience of delivering/supporting training
Desirable
- An understanding of local health and social care commissioning
- Evidence of participation in using recognised assessment tools
- Experience of conducting own projects successfully and follow through action
- Experience of working with patients with a dual diagnosis - drug and alcohol
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
