Dartford and Gravesham NHS Trust

Service Manager - Radiology

Information:

This job is now closed

Job summary

We are thrilled to offer a permanent post for a Service Manager in our Radiology Directorate within the Women's, Children's, Radiology, and Outpatients (WCRO) Division. This role is designed as an excellent opportunity, providing valuable hands-on experience in managing radiology services.

The position involves operational and strategic responsibilities, ensuring you will gain well-rounded skills in service management. It is ideal for those seeking to expand their experience and grow their careers within the NHS with the support of a collaborative and dedicated team.

Main duties of the job

The post-holder will be responsible for communicating a range of service specific information verbally and in a range of written formats to the clinical, administrative and divisional management teams.

They will communicate operational and service information, plans and updates to clinical teams they work with; the divisional management team and have the ability to explain service related information that might be confidential or sensitive.

The post holder will be able to communicate with people on a 1 to 1 basis and/or in groups

Acting as the first point of contact for all general enquiries from outside agencies, the post holder must develop and maintain a good overall knowledge of service issues.

The post holder will be responsible for communicating with the service teams and will require tact, empathy and a high level of personal motivation will be required.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Details

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,270 to £54,931 a year incl HCAS per annum

Contract

Permanent

Working pattern

Full-time

Reference number

252-6911843

Job locations

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA


Job description

Job responsibilities

General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities

For a detailed description of the Job roles and responsibilities please see the attached job description.

Job description

Job responsibilities

General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities

For a detailed description of the Job roles and responsibilities please see the attached job description.

Person Specification

Skills & Abilities Communication & Customer Care

Essential

  • Skills in dynamic effective management of staff
  • Application of skills and knowledge for analysing data and information to inform good decision making
  • Ability to deliver a range of projects using project management tools, delivering against agreed time scales

Education and Training

Essential

  • Degree level or equivalent experience
  • Certificate or diploma in management or equivalent experience
  • Evidence of sustained and continued learning and development in admin/service administration

Desirable

  • MSc in healthcare related subject
  • Formal service improvement methodology training e.g. LEAN, Six Sigma.
  • Formal project / change management qualification e.g. PRINCE2

Experience

Essential

  • Experience within a healthcare setting related to service Team management and managing staff in a period of change/ transition
  • Experience of service improvement and application of service improvement tools to advise and coach others
  • Experience of data analysis, report writing including analysis of activity and capacity

Desirable

  • Experience of working in a project management role within the NHS
  • Operational experience of running a service
  • Knowledge of NHS IT systems
Person Specification

Skills & Abilities Communication & Customer Care

Essential

  • Skills in dynamic effective management of staff
  • Application of skills and knowledge for analysing data and information to inform good decision making
  • Ability to deliver a range of projects using project management tools, delivering against agreed time scales

Education and Training

Essential

  • Degree level or equivalent experience
  • Certificate or diploma in management or equivalent experience
  • Evidence of sustained and continued learning and development in admin/service administration

Desirable

  • MSc in healthcare related subject
  • Formal service improvement methodology training e.g. LEAN, Six Sigma.
  • Formal project / change management qualification e.g. PRINCE2

Experience

Essential

  • Experience within a healthcare setting related to service Team management and managing staff in a period of change/ transition
  • Experience of service improvement and application of service improvement tools to advise and coach others
  • Experience of data analysis, report writing including analysis of activity and capacity

Desirable

  • Experience of working in a project management role within the NHS
  • Operational experience of running a service
  • Knowledge of NHS IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA


Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA


Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager

Bradley Smith

bradleysmith@nhs.net

01322428100

Details

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,270 to £54,931 a year incl HCAS per annum

Contract

Permanent

Working pattern

Full-time

Reference number

252-6911843

Job locations

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA


Supporting documents

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