Job summary
We are seeking an experienced dynamic and forward-thinking individual to join our multi professional team as a Medical Secretary within the Podiatry Diabetes Foot Service.
The successful candidate will join an established Diabetes Foot Service and should have:
Secretarial / administration experience within an acute health care setting
The ability to be flexible and adaptable in working patterns
Excellent communication skills and excellent IT skills
Knowledge of the PAS system and other NHS packages is desirable although training will be given.
We are looking for someone with excellent communication and interpersonal skills, confident in working as part of a busy team and initiative when working alone.
The candidate must be confident, reliable and outgoing, used to dealing with people from different cultures and backgrounds.
We are committed to continuing your personal professional development within our supportive team environment. You will be supported in your role by the Principal Podiatrist.
Hours of work are to be agreed by the line manager to meet the needs of the service.
Main duties of the job
To provide a comprehensive and efficient secretarial support service for the Multidisciplinary Diabetes Foot Service (MDFS) and Podiatry Department.
To work in close co-operation with other medical secretaries. To help deliver a high quality service to the Consultants and other health professionals within the MDFS and Podiatry.
To provide members of the Podiatry department with administrative and clerical support
To maintain a confidential and professional approach as the first point of contact for patients, visitors and new staff both face to face and on the telephone.
To be responsible for monitoring the quality of data input and ensure electronic and manual systems are maintained
The post holder will work unsupervised, prioritising work on a daily basis and will be expected to undertake the role flexibly
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
To provide a comprehensive and efficient secretarial support service for the Multidisciplinary Diabetes Foot Service (MDFS) and Podiatry Department.
To work in close co-operation with other medical secretaries. To help deliver a high quality service to the Consultants and other health professionals within the MDFS and Podiatry.
To provide members of the Podiatry department with administrative and clerical support
To maintain a confidential and professional approach as the first point of contact for patients, visitors and new staff both face to face and on the telephone.
To be responsible for monitoring the quality of data input and ensure electronic and manual systems are maintained
The post holder will work unsupervised, prioritising work on a daily basis and will be expected to undertake the role flexibly
Job description
Job responsibilities
To provide a comprehensive and efficient secretarial support service for the Multidisciplinary Diabetes Foot Service (MDFS) and Podiatry Department.
To work in close co-operation with other medical secretaries. To help deliver a high quality service to the Consultants and other health professionals within the MDFS and Podiatry.
To provide members of the Podiatry department with administrative and clerical support
To maintain a confidential and professional approach as the first point of contact for patients, visitors and new staff both face to face and on the telephone.
To be responsible for monitoring the quality of data input and ensure electronic and manual systems are maintained
The post holder will work unsupervised, prioritising work on a daily basis and will be expected to undertake the role flexibly
Person Specification
Education & training
Essential
- oGood general education to GCSE or equivalent o
- NVQ level 4 in relevant subject or BTEC qualification or equivalent experience and training.
- oECDL or equivalent experience
Knowledge & Skills
Essential
- oAble to create databases and spreadsheets and good knowledge of full range of Windows software
- oKnowledge of administrative processes and procedures
- oAbility to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
- oExcellent communication skills, both written and verbal oExcellent interpersonal skills
- oFlexible approach to work, able and willing to provide and attend training outside of the workplace.
- oUnderstanding the principles of and the importance of maintaining confidentiality
- oDemonstrate the ability to manage and prioritise busy work load
- oExcellent Keyboard skills oAudio typing experience
Desirable
- Knowledge of NHS Podiatry
- Knowledge and experience of PAS
Experience
Essential
- oSubstantial experience in administration and clerical setting using a full range of office skills
- oProven ability to deliver a high standard of customer care
- oAble to demonstrate experience of team working and delivering team objectives
- oExperience of work involving providing services to the general public
Desirable
- Experience of minute taking
- Previous work experience within the NHS
- Experience of direct and indirect contact with patients with acute and/or chronic diabetes foot complications
personal attributes
Essential
- oPersonable. oSelf-motivated with a 'can do' attitude
- oFlexible attitude to work, able to adapt and accommodate change.
- oGood inter-personal skills
- oAbility to work as a team member
Person Specification
Education & training
Essential
- oGood general education to GCSE or equivalent o
- NVQ level 4 in relevant subject or BTEC qualification or equivalent experience and training.
- oECDL or equivalent experience
Knowledge & Skills
Essential
- oAble to create databases and spreadsheets and good knowledge of full range of Windows software
- oKnowledge of administrative processes and procedures
- oAbility to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
- oExcellent communication skills, both written and verbal oExcellent interpersonal skills
- oFlexible approach to work, able and willing to provide and attend training outside of the workplace.
- oUnderstanding the principles of and the importance of maintaining confidentiality
- oDemonstrate the ability to manage and prioritise busy work load
- oExcellent Keyboard skills oAudio typing experience
Desirable
- Knowledge of NHS Podiatry
- Knowledge and experience of PAS
Experience
Essential
- oSubstantial experience in administration and clerical setting using a full range of office skills
- oProven ability to deliver a high standard of customer care
- oAble to demonstrate experience of team working and delivering team objectives
- oExperience of work involving providing services to the general public
Desirable
- Experience of minute taking
- Previous work experience within the NHS
- Experience of direct and indirect contact with patients with acute and/or chronic diabetes foot complications
personal attributes
Essential
- oPersonable. oSelf-motivated with a 'can do' attitude
- oFlexible attitude to work, able to adapt and accommodate change.
- oGood inter-personal skills
- oAbility to work as a team member
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
