Dartford and Gravesham NHS Trust

Frailty Administrator

Information:

This job is now closed

Job summary

The Frailty service at Dartford and Gravesham NHS Trust typically sees older patients over the age of 70, helping them with concerns that may be affecting their independence and well-being.

The post holder is responsible for providing a comprehensive administrative support to members of the Frailty team. To work unsupervised, prioritising work on a daily basis, undertaking the role flexibly and working closely with the Ageing and Health Lead Nurse, Ageing and Frailty Coordinator and Frailty Specialist Nurses.

The post holder will work within Evergreen Unit, where Outpatient Clinics take place. They will be responsible for designated clinics, the preparation and storage of notes, the reception and discharge of patients without supervision or direction.

Main duties of the job

Frailty Data Collection - Looking at the frailty Database making sure the data input related to Frailty team activity is reflected on the database and is accurate. This would include insuring that database field are complete and correct.

Booking FAU (Frailty Assessment Unit) patients onto PAS

Manage the frailty triage system ensuring referrals are received triaged and booked in a timely manner from all referral sources.

Clinic note management - Printing clinic notes and referral letters for patient attending FAU.

Ensure all EDN's have been completed by the Frailty team before notes are sent to scanning department.

Printing front sheets once patient have been seen and sending notes to scanning.

Manage Frailty Email inbox.

Manage the frailty Diary

Frailty Virtual Ward, ensure all patients who have been booked onto the Frailty Virtual ward are followed up and all drug cards are sent to the Hospital at Home team in the correct timely manner, notes are kept until the patient has been discharged from the Virtual ward.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year PA

Contract

Permanent

Working pattern

Full-time

Reference number

252-5629092

Job locations

Darent Valley Hospital

Darent wood Road

Dartford

DA2 8DA


Job description

Job responsibilities

For a detailed description of the Job roles and responsibilities please see the attached job description.

Job description

Job responsibilities

For a detailed description of the Job roles and responsibilities please see the attached job description.

Person Specification

Education and Training

Essential

  • Good general education
  • English or Maths GCSE or equivalent
  • equivalent ? NVQ Level 3 or relevant experience

Desirable

  • Customer care training
  • IT qualification

Experience

Essential

  • Previous Administration experience
  • Experience of dealing with the public
  • Experience in data collection and management

Desirable

  • NHS experience
  • Experience of TCI bookings

Knowledge and Skills

Essential

  • Excellent communication and customer care skills
  • Able to work in a pressurised environment
  • IT/ keyboard skills
  • Able to work on own initiative
  • Problem solving skills
  • Ability to prioritise workload
  • Organisational skills
  • Ability to deal with conflict and use own initiative
  • Competent in the use of Excel
  • Knowledge of PAS and Clarity systems

Desirable

  • Typing qualification
  • Medical terminology knowledge
Person Specification

Education and Training

Essential

  • Good general education
  • English or Maths GCSE or equivalent
  • equivalent ? NVQ Level 3 or relevant experience

Desirable

  • Customer care training
  • IT qualification

Experience

Essential

  • Previous Administration experience
  • Experience of dealing with the public
  • Experience in data collection and management

Desirable

  • NHS experience
  • Experience of TCI bookings

Knowledge and Skills

Essential

  • Excellent communication and customer care skills
  • Able to work in a pressurised environment
  • IT/ keyboard skills
  • Able to work on own initiative
  • Problem solving skills
  • Ability to prioritise workload
  • Organisational skills
  • Ability to deal with conflict and use own initiative
  • Competent in the use of Excel
  • Knowledge of PAS and Clarity systems

Desirable

  • Typing qualification
  • Medical terminology knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darent wood Road

Dartford

DA2 8DA


Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darent wood Road

Dartford

DA2 8DA


Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ageing and Frailty Coordinator

Shauna Botes

shauna.botes@nhs.net

01322428359

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year PA

Contract

Permanent

Working pattern

Full-time

Reference number

252-5629092

Job locations

Darent Valley Hospital

Darent wood Road

Dartford

DA2 8DA


Supporting documents

Privacy notice

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