Job summary
The DGT Doers work across all areas of the hospital from wards and mortuary to procurement and finance. This gives Doers the really unique opportunity to see the variety of jobs on offer.
This role will be perfect for an enthusiastic, motivated individual with good IT and organisational skills, willing to work hard and in a variety of settings.
You will work closely with the other Doers and report to our Wellbeing Administrator on a day to day basis for your duties, training.
All shifts will be 09:00-17:00 covering week days and weekends. Shifts will be out as and when we need the extra support
Main duties of the job
The DGT Doers were set up during the Coronavirus Pandemic in order to help the hospital cope with the increased demand on healthcare staff.
Their role is to help the workforce perform their duties optimally and reduce workforce stress. They will be required to work across all areas of the hospital. The role will involve communicating with staff, deliveries of essential equipment, administration, data entry and providing well-being support to colleagues in the form of stocking and general tidying of the marquee & igloos. Supporting tea trollies around the hospital.
Trust staff submit their request for a Doer and the work required via a central hub and then duties are allocated on a daily basis. The aim is to support all requests within 48 hours.
They will be supervised by the area that they have been allocated to for that session.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Key responsibilities: duties will be allocated via a huddle held on a daily basis and may include the following:
Distributing supplies including Personal Protective Equipment (PPE) for Procurement
Stock checks for PPE
Staffing the tea trollies for staff unable to leave the wards
Administration duties in areas such as: Heart Centre, Complaints and claims, Theatre Scheduling, Medical records, Communications, Finance and Bereavement services.
Ward Clerk Answering the telephone to colleagues, taking messages. Talking to relatives concerned about a patient, as well as supporting the team as a runner
Mortuary providing support to the mortuary team when required to move the recently deceased.
Participating in patient experience events using questionnaires to gain information.
Stocking and tidying Wellbeing marquee & igloos.
Provide support to senior teams when messages need to be disseminated across the Trust.
Work with Pharmacy to deliver medication
Delivery of posters
Supporting any other ad-hoc requests received
Due to the nature of this role, the post holder must be flexible, however they will never be allocated a duty in a sensitive area that they are uncomfortable with such as mortuary support or ITU.
Please see attached job description for more information.
Job description
Job responsibilities
Key responsibilities: duties will be allocated via a huddle held on a daily basis and may include the following:
Distributing supplies including Personal Protective Equipment (PPE) for Procurement
Stock checks for PPE
Staffing the tea trollies for staff unable to leave the wards
Administration duties in areas such as: Heart Centre, Complaints and claims, Theatre Scheduling, Medical records, Communications, Finance and Bereavement services.
Ward Clerk Answering the telephone to colleagues, taking messages. Talking to relatives concerned about a patient, as well as supporting the team as a runner
Mortuary providing support to the mortuary team when required to move the recently deceased.
Participating in patient experience events using questionnaires to gain information.
Stocking and tidying Wellbeing marquee & igloos.
Provide support to senior teams when messages need to be disseminated across the Trust.
Work with Pharmacy to deliver medication
Delivery of posters
Supporting any other ad-hoc requests received
Due to the nature of this role, the post holder must be flexible, however they will never be allocated a duty in a sensitive area that they are uncomfortable with such as mortuary support or ITU.
Please see attached job description for more information.
Person Specification
Education and Training
Essential
- GCSE - Maths and English or equivalent standard of literacy and numeracy
- Good standard of general all round education
Knowledge and Skills
Essential
- Excellent communication skills, both verbal and written
- IT literate
- Able to work unsupervised and without direction
- Able to work autonomously or as part of a team
- Customer Care skills
- Excellent interpersonal skills
- Good organisational skills
Experience
Essential
- Experience working with the public
Personal Attributes
Essential
- Ability to maintain confidentiality
- Responsive with a flexible attitude and approach
- Reliable
- Punctual
- Conscientious - must attend duty area on time and for the expected duration
Person Specification
Education and Training
Essential
- GCSE - Maths and English or equivalent standard of literacy and numeracy
- Good standard of general all round education
Knowledge and Skills
Essential
- Excellent communication skills, both verbal and written
- IT literate
- Able to work unsupervised and without direction
- Able to work autonomously or as part of a team
- Customer Care skills
- Excellent interpersonal skills
- Good organisational skills
Experience
Essential
- Experience working with the public
Personal Attributes
Essential
- Ability to maintain confidentiality
- Responsive with a flexible attitude and approach
- Reliable
- Punctual
- Conscientious - must attend duty area on time and for the expected duration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
