Temporary Staffing Administrator

Hampshire Hospitals NHS Foundation Trust

The closing date is 27 November 2024

Job summary

We are looking to expand our friendly and successful nursebank team and are currently recruiting for a Temporary Staffing Administrator, based in Basingstoke and North Hampshire Hospital.

In our busy environment you will be part of a team acting as the first point of contact via the phone and email for booking bank shifts and a variety of queries. The post holder will be part of a supportive team, providing an efficient and professional temporary staffing service to both our existing and new bank staff, and our clinical and management teams requiring staff.

Main duties of the job

To support our frontline clinical teams by covering vacant shifts with bank and agency workers, whilst accurately recording information onto our systems. You should have excellent customer service skills and be able to communicate effectively in a sensitive and confidential manner, as you will be dealing with a wide and interesting variety of queries and enquiries.

Communication and team working are essential, as is the ability to work under your own initiative. The post holder should have excellent IT and organisational skills ideally with experience of working in a fast-paced office environment.

**We are looking for someone to work ideally full time who must also be able to work one 11am to 7pm shift per week and one Sunday a month 8am to 4pm** Some working from home may be possible following training.

Please kindly do not re-apply if you have applied within the last 3 months.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Date posted

13 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP1596-TSAE

Job locations

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA


Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Qualification

Essential

  • English Language and Maths minimum GCSE or equivalent
  • IT Skills

Experience & Knowledge

Essential

  • Evidence of working in a busy administrative environment
  • Evidence of working in a busy administrative environment
  • Experience in working in a Customer Care
  • Excellent telephone skills
  • Experience with dealing with customers face to face or via the telephone

Desirable

  • Working within an Agency staffing organisation or within a Healthcare Setting.

Skills & Ability

Essential

  • PC literation with experience of Microsoft office applications, including database, word, excel and outlook
  • Ability to work to tight deadlines

Other Specific Requirements

Essential

  • Problem solving skills
  • High degree of accuracy and attention to details
  • Work flexibly within office opening hours
Person Specification

Qualification

Essential

  • English Language and Maths minimum GCSE or equivalent
  • IT Skills

Experience & Knowledge

Essential

  • Evidence of working in a busy administrative environment
  • Evidence of working in a busy administrative environment
  • Experience in working in a Customer Care
  • Excellent telephone skills
  • Experience with dealing with customers face to face or via the telephone

Desirable

  • Working within an Agency staffing organisation or within a Healthcare Setting.

Skills & Ability

Essential

  • PC literation with experience of Microsoft office applications, including database, word, excel and outlook
  • Ability to work to tight deadlines

Other Specific Requirements

Essential

  • Problem solving skills
  • High degree of accuracy and attention to details
  • Work flexibly within office opening hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Temporary Staffing and Erostering Manager

Eileen Rudge

eileen.rudge@hhft.nhs.uk

01256313375

Date posted

13 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP1596-TSAE

Job locations

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA


Supporting documents

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