Outpatients Administrator

Job summary

Outpatients Administrator required at our Winchester Hospital

Part Time 24 Hours

The Outpatient Reception staff are the first point of contact for patients attending any of the Trust's clinics and staff are expected to demonstrate a high level of professionalism when greeting patients, checking them in for their appointment and answering any queries or questions. Approximately 6500 follow-up outpatient appointments are booked through the department.

Main duties of the job

What we look for:

• Candidate must have the ability to prioritize your own workload as well as working as part of a team.
• Candidate must be an enthusiastic and energetic person to join our friendly, hardworking clerical team.
• Candidate must be able to keep calm under pressure and in particular be able to deal sympathetically with Patients when working front of house.
• Candidate must be flexible to support Nursing and Admin staff around the unit.
• To have the flexibility to liaise with patients, relatives, clinicians and medical secretaries in all departments throughout the Trust to ensure that a high quality service is provided to all users.

About us

About the trust:

The vision at Hampshire Hospitals NHS Foundation Trust is to provide outstanding care for every patient. We serve a population of nearly 600,000 people across Hampshire and West Berkshire as well as some people who access our specialist services from across the country.

Created in January 2012 the Foundation Trust prioritizes the provision of exceptional, compassionate, care delivered by the valued staff working in a culture of collaboration and mutual respect. HHFT employs circa 6,000 people and had a turnover of £382m in 17/18

Four core values (CARE) Compassion, Accountability, Respect and Encourage. These are in place to support our four clear objectives, provide outstanding care of patients, empowering all members of staff, sustainable growth and innovating for the future.