Surgical Coordinator - Colorectal

Job summary

This is a maternity leave cover post, with the position running through until March 2025, the post holder will be based on the Basingstoke site looking after one of the colorectal clinicians, whilst supporting the team to look after the other Consultants and registrars. This post is responsible for the patient journey from the moment the referral arrives in the hospital through to surgery and then discharge or ongoing treatment. This post holder will look after patients on the cancer pathway as well as the elective RTT pathway.

Main duties of the job

• Responsible for the accurate typing / Interpretation of correspondence including patient letters and onward referrals, which includes sensitive information, from audio tapes or Fluency voice recognition systems, onto the hospitals electronic records system.
• Providing assistance to the secretary's during periods of annual/sick leave and maintaining systems currently in place to obtain patient's notes and/or x-rays from other hospitals/locations in time for outpatient consultations.
• Responsible for receiving patient queries, written or verbal. Responding and resolving such queries and ensuring patients' needs are met, escalating within agreed protocols as required.
• Responsible for the filing of investigations and letters into patient's notes.
• To assist in the collection of patient's notes at the end of clinics and in preparation for admissions.
• Communicating with secretaries and the admin team lead on a regular basis regarding current workload priorities.
• To support the department with other general admin tasks as requested.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.