Enhanced Care Support Worker

Job summary

The Enhanced Care Support Worker (ECSW) - is a key member of the direct care team who is additionally skilled in communication and therapeutic engagement. The Enhanced Care Support Worker is responsible for providing care and therapeutic support to patients and their families in conjunction with the Specialist Mental Health Practitioner and directed by members of the wider multidisciplinary network, including from within the Paediatric; Adult and Older People's Mental Health Liaison Service. The ECSW works with learning disability liaison teams; and alcohol liaison teams. The ECSW will work closely with patients who are prescribed 1:1 care, and who may need care with physical interventions. The ability to be trained in, and carry out physical interventions is a core requirement of this role. The post holder will be required to work shifts including evenings, nights, weekends, and bank holidays

Main duties of the job

Demonstrating caring, compassionate, professional behaviour fostering trust and confidence in the service for people in your care.

Maintain effective communication with patients, relatives, and members of the Multidisciplinary network of professionals regarding all aspects of care demonstrating a range of appropriate communication skills.

Engage with and gather information from patients and carers to support a multidisciplinary formulation (understanding) and care plan, recognising and responding appropriately to the emotional needs of patients.

Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/nurse in charge and supporting multidisciplinary review.

Contribute to assessment and support the development and implementation of care plans in conjunction with a Registered Nurse/Practitioner and the Mental Health Practitioners.

To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures.

Following assessment to assist in therapeutic intervention and work with individuals in a variety of ways. This may include delivering specified aspects of therapeutic interventions under supervision from a registered professional.

To use technical/creative skills to engage service uses in therapeutic activities which promote independence, resilience, and well-being.

Please kindly do not re-apply if you have applied within the 3 last 3 months.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation