Hampshire Hospitals NHS Foundation Trust

Specialty Co-ordinator

Information:

This job is now closed

Job summary

Band 4 Speciality Coordinator

Are you enthusiastic, organised and enjoy a challenge where each day is different? If so, then we have just the position for you. We require a full time Specialty Coordinator to join our busy Neurology Admin team at Basingstoke Hospital

We are looking for someone with:

  • Supervisory skills.
  • A desire to learn and develop
  • Secretarial experience and skills
  • Good organisational skills with initiative and enthusiasm
  • Experience in working to targets and deadlines
  • Professional and friendly telephone manner
  • Excellent customer service skills

The post-holder will be responsible for supervision and running of the Neurology specialty administration service.

Main duties of the job

  • To provide and manage an efficient and effective full administration service for the designated clinical staff
  • To act as first point of contact for all forms of communication for the Consultants / Nurses and the wider team
  • To monitor the timetable and diary of the clinical staff, taking an overview of the co-ordination of both clinical and other commitments
  • Responsible for organising and communicating appointment and admission related information to patients and /or carers
  • To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets
  • Directly supervise the Specialty Administrators and Speciality Assistants within the team ensuring the efficient running of the service

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Details

Date posted

04 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

251-MED6552-LTC-A

Job locations

Basingstoke and North Hampshire Hospital

Aldermaston Road

Basingstoke

RG24 9NA


Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexibleworking will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexibleworking will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Training & Qualifications

Essential

  • Evidence of good education including English and Maths
  • Customer Care Training or similar

Desirable

  • Additional qualifications applicable to role

Experience & Knowledge

Essential

  • Evidence of experience in Administration
  • Experience of being in a busy environment
  • Experience of adhering to targets, establishing efficient office systems and processes

Desirable

  • NHS Experience

Skills & Ability

Essential

  • Problem solving skills and using own initiative to implement changes
  • Experience of a variety of computer systems including data entry, word processing, data analysis
Person Specification

Training & Qualifications

Essential

  • Evidence of good education including English and Maths
  • Customer Care Training or similar

Desirable

  • Additional qualifications applicable to role

Experience & Knowledge

Essential

  • Evidence of experience in Administration
  • Experience of being in a busy environment
  • Experience of adhering to targets, establishing efficient office systems and processes

Desirable

  • NHS Experience

Skills & Ability

Essential

  • Problem solving skills and using own initiative to implement changes
  • Experience of a variety of computer systems including data entry, word processing, data analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke and North Hampshire Hospital

Aldermaston Road

Basingstoke

RG24 9NA


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke and North Hampshire Hospital

Aldermaston Road

Basingstoke

RG24 9NA


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Lead

Karen Webb

karen.webb@hhft.nhs.uk

01256313947

Details

Date posted

04 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

251-MED6552-LTC-A

Job locations

Basingstoke and North Hampshire Hospital

Aldermaston Road

Basingstoke

RG24 9NA


Supporting documents

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