Great Western Hospitals NHS Foundation Trust

Cashier

The closing date is 19 February 2026

Job summary

An exciting opportunity has arisen for a full time Cashier based in the Cashiers Office at Great Western Hospital. The position will form part of a small team who support each other with the provision of Cashiering Services and other key administrative and financial support to our colleagues, patients and carers.

We strive to ensure our knowledge is up to date to provide excellent Customer Service at all times.

The role involves communicating with all stakeholders face to face, electronically and by telephone.

Main duties of the job

To Support the Team in the performing, training and monitoring of cashiering functions carried out throughout all sites of the Great Western Hospitals NHS Foundation Trust including design and implementation of processes, ensuring compliance with the Trust Standard Financial Instructions, Scheme of Delegation, Department Of Health Hospital Travel Scheme and Trust/Cashiering procedures, providing support, training and on-going advice to employees at all levels to resolve/respond to their enquiries.

To Support the Team in the processing of Charitable Funds income, administration and reconciliation of the bank account.

To Support the Overseas Visitors & Cashiers Manager with the administration of Overseas Patients

About us

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:

Date posted

05 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

249-7748287

Job locations

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

Job description

Job responsibilities

1. Dealing with customers at the Cashiers office in relation to paying in income, issuing Petty cash, Overseas Visitors and general enquiries.

2. Reconciling and updating systems with income received at GWH and at various sites within the Community.

3. Monitor cashiering/banking activities carried out throughout the Great Western Hospitals NHS Foundation Trust sites to ensure they comply with the Trust cashiering processes/procedures, SFIs and Scheme of Delegation and that appropriate processes are followed by external providers of cash collection service

4. Issue, reconciliation and updating systems with Petty Cash transactions in line with Trust policy and procedures at GWH and various Trust sites.

5. Administration of Overseas Visitors processes and procedures including invoicing and debt chasing of appropriate patients identified by the Trust, ensure processes comply with current guidance and regulation. Deal with queries from both patients and various agencies including DOH and Border Agency

6. Providing back up to the Overseas & Cashier Manager as appropriate and covering key tasks of the role in their absence.

7. Updating of procedures relating to the Cashiers service and Overseas Visitors as required

8. Archiving of documentation efficiently in accordance with the Trust guidelines.

9. To liaise with Shared Business Services to ensure the integrity of the Trusts cashiering processes regarding receipting issues and unallocated cash and Overseas Debt

10. Processing HC5 travel claims and ensuring that appropriate payments are made

11. To process payment requests and manual payments in the absence of the Assistant Financial Accountant