Job summary
An exciting opportunity has arisen for an ambitious and dynamic individual to join the Surgery and Planned Care Division at the Great Western Hospitals NHS Foundation Trust as a Performance and Operations Manager, supporting the Assistant General Manager to deliver high quality services.
Working collaboratively with the Clinical Lead, Clinicians and Matrons, the Performance and Operations Manager will be responsible for ensuring effective and efficient management of the operational functions within one of the Division's Clinical business units.
The Trust actively encourages personal development and will be committed to supporting you to develop your skills in an environment where new ideas are welcomed and encouraged.
Main duties of the job
- To effectively and efficiently manage the service's performance, ensuring the relevant standards are achieved and taking corrective action when required.
- To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
- In collaboration with the Head of Service, ensure all performance indicators and national standards, such as Referral To Treatment (RTT), Cancer and Diagnostic standards, are achieved.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives
Job description
Job responsibilities
1. To manage the effectiveness and efficiency of the designated specialties within the Division, ensuring the relevant standards are achieved.2. To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.3. In collaboration with the Assistant General Manager, ensure all performance indicators and national standards are achieved (e.g. RTT, DM01, Cancer Wait times and Time in ED) to deliver a high quality,effective service, where patient experience and patient safety is central.4. Compile reports and statistical information in line with the Trusts reporting framework.5. Provide detailed feedback of performance from a variety of information systems at Trust wide andmonthly performance meetings.6. To support with data entry and lead data validation.
Please see the attached job description for full information
Job description
Job responsibilities
1. To manage the effectiveness and efficiency of the designated specialties within the Division, ensuring the relevant standards are achieved.2. To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.3. In collaboration with the Assistant General Manager, ensure all performance indicators and national standards are achieved (e.g. RTT, DM01, Cancer Wait times and Time in ED) to deliver a high quality,effective service, where patient experience and patient safety is central.4. Compile reports and statistical information in line with the Trusts reporting framework.5. Provide detailed feedback of performance from a variety of information systems at Trust wide andmonthly performance meetings.6. To support with data entry and lead data validation.
Please see the attached job description for full information
Person Specification
Qualifications
Essential
- Master's Degree or equivalent training and experience
- Evidence of management development
- Evidence of CPD
Desirable
- Formal project management qualification
Experience
Essential
- Track record of participating and achieving significant changes
- Contribution towards service development.
- Operational problem solving.
- Experience of line managing staff
Desirable
- Experience of working in an Acute NHS Trust.
Person Specification
Qualifications
Essential
- Master's Degree or equivalent training and experience
- Evidence of management development
- Evidence of CPD
Desirable
- Formal project management qualification
Experience
Essential
- Track record of participating and achieving significant changes
- Contribution towards service development.
- Operational problem solving.
- Experience of line managing staff
Desirable
- Experience of working in an Acute NHS Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
