Job summary
The Band 3 Maternity Support Worker (MSW) will provide essential support to the maternity team, assisting midwives in the delivery of safe, high-quality, and woman-centred care across antenatal, intrapartum, and postnatal services.
This role offers an opportunity for a candidate with an interest in phlebotomy to develop their skills within a maternity setting, supporting clinical procedures under supervision and contributing to effective care delivery. The post holder will work closely with midwives, the perinatal team, and other support staff, ensuring continuity of care and enhancing the patient experience.
Main duties of the job
Postnatal Support: Provide practical and emotional support to parents and their newborn babies, assisting with feeding, infant care, and adjustment to parenthood.
Newborn Screening: Undertake screening procedures on newborn babies, including hearing tests, metabolic screening, and other routine checks in line with Trust policies.
Blood Clinics: Organise and run blood collection clinics (venepuncture/phlebotomy) for mothers and babies, maintaining accurate records and following infection control procedures.
Parent Education: Participate in parentcraft and antenatal/postnatal education sessions, supporting teaching and learning activities for parents.
Home Visits: Undertake postnatal home visits as a lone worker, providing assessment, guidance, and support while adhering to lone-working and safety protocols.
Administrative Duties: Maintain accurate and timely documentation, ensure compliance with data protection and governance standards, and contribute to service reporting as required.
Team Collaboration: Work closely with midwives, health visitors, and the wider multidisciplinary team to ensure continuity of care and support service delivery.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Job description
Job responsibilities
Clinical Support
- Assist midwives with routine maternity care, including monitoring, observations, and basic care for women and babies.
- Support clinical procedures under supervision, including venepuncture and phlebotomy (following training and competency assessment).
- Ensure timely escalation of clinical concerns to the appropriate midwife.
- Support women with personal care, comfort, and information regarding procedures.
Administrative and Operational Duties
- Maintain accurate patient records and documentation.
- Support coordination of appointments, tests, and follow-up care.
- Assist with stock management, equipment checks, and preparation of clinical areas.
Professional Development
- Undertake phlebotomy training if not already qualified, and maintain competence in line with Trust policies.
- Participate in mandatory training, reflective practice, and supervision.
- Actively contribute to team meetings, quality improvement, and patient safety initiatives.
Teamwork and Communication
- Work collaboratively with midwives, other support workers, and multidisciplinary teams.
- Promote a positive and compassionate patient experience, respecting diversity and individual needs.
- Provide support to colleagues during high-demand periods, including weekends and bank holidays where required.
Job description
Job responsibilities
Clinical Support
- Assist midwives with routine maternity care, including monitoring, observations, and basic care for women and babies.
- Support clinical procedures under supervision, including venepuncture and phlebotomy (following training and competency assessment).
- Ensure timely escalation of clinical concerns to the appropriate midwife.
- Support women with personal care, comfort, and information regarding procedures.
Administrative and Operational Duties
- Maintain accurate patient records and documentation.
- Support coordination of appointments, tests, and follow-up care.
- Assist with stock management, equipment checks, and preparation of clinical areas.
Professional Development
- Undertake phlebotomy training if not already qualified, and maintain competence in line with Trust policies.
- Participate in mandatory training, reflective practice, and supervision.
- Actively contribute to team meetings, quality improvement, and patient safety initiatives.
Teamwork and Communication
- Work collaboratively with midwives, other support workers, and multidisciplinary teams.
- Promote a positive and compassionate patient experience, respecting diversity and individual needs.
- Provide support to colleagues during high-demand periods, including weekends and bank holidays where required.
Person Specification
Qualifications
Essential
- NVQ 2 in healthcare or equivalent.
- Committed to within the first 12 months undertaking trust training program, care certificate including some private study, and completing competency framework.
- Owner and Car driver is essential.
- Training and /or competency in the following: o Patient vital sign observations. o Venepuncture o Neonatal observations
Desirable
- NVQ 3 in healthcare or equivalent
- Training and /or competency in the following: Blood glucose monitoring, newborn hearing screening newborn blood spot screening and newborn Jaundice Screening
Experience
Essential
- Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post.
- Previous experience of working with members of the public.
- Previous experience of working within an NHS setting in the UK
Desirable
- Previous experience working within a childcare/women's field
- A basic understanding of the organization of midwifery care
Person Specification
Qualifications
Essential
- NVQ 2 in healthcare or equivalent.
- Committed to within the first 12 months undertaking trust training program, care certificate including some private study, and completing competency framework.
- Owner and Car driver is essential.
- Training and /or competency in the following: o Patient vital sign observations. o Venepuncture o Neonatal observations
Desirable
- NVQ 3 in healthcare or equivalent
- Training and /or competency in the following: Blood glucose monitoring, newborn hearing screening newborn blood spot screening and newborn Jaundice Screening
Experience
Essential
- Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post.
- Previous experience of working with members of the public.
- Previous experience of working within an NHS setting in the UK
Desirable
- Previous experience working within a childcare/women's field
- A basic understanding of the organization of midwifery care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
