Medical Secretary - Oncology

Great Western Hospitals NHS Foundation Trust

The closing date is 05 May 2025

Job summary

Part time - 16 hours per week

You will provide a secretarial service as part of Cancer Services, providing a full and efficient secretarial service to the Directorate in support of the work of Consultants , other Clinical Staff and the Clinical Lead to maximise patient care.

You must have be able to touch type to a high standard, paying particular attention to accuracy and detail and be able to prioritise work in order to maximise the effectiveness of the service and demonstrate a high level of organisational skills. The role also provides a front of house service to patients and relatives where good communication skills are essential. The post is part of a team comprising of Medical Secretaries and Administration Clerks.

You must also demonstrate a willingness to contribute to the team objectives of the department in providing a high-quality service and support new staff as required.

Main duties of the job

  • Opening, sorting and prioritising incoming mail for the department and managing files to marry up with incoming correspondence.
  • Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
  • Type clinics letters, discharges and other patient related documentation. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

249-6984416-2

Job locations

The Great Western Hospital

Marlborough Road

SWINDON

SN3 3TQ


Job description

Job responsibilities

  • File tests and loose histories regularly as appropriate
  • Ensure all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly
  • To provide an administrative service to nominated medical staff as required (eg diary management, computerised and hard copy filing systems)
  • To actively take part in the Choose and Book appointment service processing new referrals in accordance with the guidelines.

Please see the attached job description for full information

Job description

Job responsibilities

  • File tests and loose histories regularly as appropriate
  • Ensure all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly
  • To provide an administrative service to nominated medical staff as required (eg diary management, computerised and hard copy filing systems)
  • To actively take part in the Choose and Book appointment service processing new referrals in accordance with the guidelines.

Please see the attached job description for full information

Person Specification

Education

Essential

  • GCSE grade C in English (or equivalent qualification)
  • RSA II Typing or equivalent in secretarial skills and typing
  • Evidence of Continuing Professional Development

Desirable

  • Certificate in Medical Terminology
  • ECDL
  • RSA III
  • RSA II Audio Typewriting

Experience

Essential

  • Significant experience of working in administration
  • Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
  • Minute taking
  • Experience of secretarial work

Desirable

  • General knowledge of basic anatomy
  • Previous Medical Secretary experience
  • Knowledge of medical terminology

Knowledge and skills

Essential

  • Audio typing speed of at least 60 wpm
  • Sound typing skills
  • Ability to prioritise and manage your own workload
  • Ability to problem solve
  • Team working
Person Specification

Education

Essential

  • GCSE grade C in English (or equivalent qualification)
  • RSA II Typing or equivalent in secretarial skills and typing
  • Evidence of Continuing Professional Development

Desirable

  • Certificate in Medical Terminology
  • ECDL
  • RSA III
  • RSA II Audio Typewriting

Experience

Essential

  • Significant experience of working in administration
  • Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
  • Minute taking
  • Experience of secretarial work

Desirable

  • General knowledge of basic anatomy
  • Previous Medical Secretary experience
  • Knowledge of medical terminology

Knowledge and skills

Essential

  • Audio typing speed of at least 60 wpm
  • Sound typing skills
  • Ability to prioritise and manage your own workload
  • Ability to problem solve
  • Team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

SWINDON

SN3 3TQ


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

SWINDON

SN3 3TQ


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Secretarial Lead, Haematology

Tracy Law

tracy.law@nhs.net

01793605005

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

249-6984416-2

Job locations

The Great Western Hospital

Marlborough Road

SWINDON

SN3 3TQ


Supporting documents

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